VFS Global speeds up service in 158 countries with a 360° customer view

Learn how the world’s leading visa outsourcing and technology service specialist resolves cases faster and at scale.

By connecting customer data on Salesforce, we are taking service to a whole new level. Agents can now move through cases faster, spot opportunities to upsell, and forge relationships based on transparency and trust.

Bhavesh Panchal
Head - Corporate IT, VFS Global
4,570
agents use Salesforce
158
countries' cases managed on Salesforce