Health Cloud Pricing

Grow healthy relationships on a customer-first health platform.

First, choose the right healthcare product for your business needs.

Health Cloud Enterprise

Out-of-the-box CRM for healthcare.

$ 325

USD/User/Month

(Billed annually)

Clinical and Insurance Data Models
Integrated Care Management
Omnistudio and FlexCards

Health Cloud Unlimited

Unlimited CRM power and support for healthcare.

$ 500

USD/User/Month

(Billed annually)

Everything in Enterprise, plus More Storage and Automation
Predictive and Generative AI
Premier Success Plan and Full Sandbox

Health Cloud Einstein 1 for Service

Everything from Unlimited Edition, plus Service Einstein AI, Data Cloud, Slack and more.

$ 700

USD/User/Month

(Billed annually)

Service AI
Customer Communities
Slack Collaboration and Productivity

Health Cloud Einstein 1 for Sales

Everything from Unlimited Edition, plus Sales Einstein AI, Data Cloud, Slack and more.

$ 700

USD/User/Month

(Billed annually)

Sales AI
Partner Apps
Slack Collaboration and Productivity

This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.

Compare editions and top features.

Download the comparison chart

	Health Cloud Enterprise $ 325 user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39,000 円 user/month 3 250 kr user/month £ 260 user/month	Health Cloud Unlimited $ 500 user/month $ 500 user/month 500 € user/month AU$ 700 user/month 60,000 円 user/month 5 000 kr user/month £ 400 user/month	Health Cloud Einstein 1 for Service $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7 000 kr user/month £ 560 user/month	Health Cloud Einstein 1 for Sales $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7 000 kr user/month £ 560 user/month
Agentforce*
Clinical and Insurance Data Models
Social Determinants
Integrated Care Management
Utilisation Management
Data Cloud for Health	Available for purchase	Available for purchase
Advanced Therapy Management
Best of Salesforce for Service	Available for purchase	Available for purchase		Available for purchase
Best of Salesforce for Sales	Available for purchase	Available for purchase	Available for purchase

	Health Cloud Enterprise $ 325 user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39,000 円 user/month 3 250 kr user/month £ 260 user/month	Health Cloud Unlimited $ 500 user/month $ 500 user/month 500 € user/month AU$ 700 user/month 60,000 円 user/month 5 000 kr user/month £ 400 user/month	Health Cloud Einstein 1 for Service $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7 000 kr user/month £ 560 user/month	Health Cloud Einstein 1 for Sales $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7 000 kr user/month £ 560 user/month
Clinical and Insurance Data Models
Health Timeline
Patient and Member Card
Social Determinants
Patient Prioritisation Page (Today Page)
Care Team and Household Map
Care Gaps
Care Team Collaboration
Referral Management
Utilisation Management
Authorisations
Programme Management
Care Plan Customisation and Management
Assessments
Campaigns and Journeys
Risk Stratification
EHR Integration
HL7-Compliant Interface

	Health Cloud Enterprise $ 325 user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39,000 円 user/month 3 250 kr user/month £ 260 user/month	Health Cloud Unlimited $ 500 user/month $ 500 user/month 500 € user/month AU$ 700 user/month 60,000 円 user/month 5 000 kr user/month £ 400 user/month	Health Cloud Einstein 1 for Service $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7 000 kr user/month £ 560 user/month	Health Cloud Einstein 1 for Sales $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7 000 kr user/month £ 560 user/month
Chatter
Salesforce Mobile App
Files
Topics and Recommendations

	Health Cloud Enterprise $ 325 user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39,000 円 user/month 3 250 kr user/month £ 260 user/month	Health Cloud Unlimited $ 500 user/month $ 500 user/month 500 € user/month AU$ 700 user/month 60,000 円 user/month 5 000 kr user/month £ 400 user/month	Health Cloud Einstein 1 for Service $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7 000 kr user/month £ 560 user/month	Health Cloud Einstein 1 for Sales $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7 000 kr user/month £ 560 user/month
Case Auto-Assignment
Web and Email Case Capture
Case Email Auto-Response
Case Escalation Rules and Queues
Lead-Contact Account Management
Service Console Apps
Knowledge (Read-Only)
Omni-Channel Routing
Omni-Channel Supervisor
Knowledge (Read-Write)	Additional $75 USD/user/month
Case Milestone Tracker
Computer Telephony Integration (CTI)
Orders Management
Service Contracts and Entitlements
Advanced Case Management

	Health Cloud Enterprise $ 325 user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39,000 円 user/month 3 250 kr user/month £ 260 user/month	Health Cloud Unlimited $ 500 user/month $ 500 user/month 500 € user/month AU$ 700 user/month 60,000 円 user/month 5 000 kr user/month £ 400 user/month	Health Cloud Einstein 1 for Sales $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7 000 kr user/month £ 560 user/month
Social Customer Service
Chat (Live Agent)	Additional $75 USD/user/month
Facebook Messenger	Additional $75 USD/user/month	Additional $75 USD/user/month	Additional $75 USD/user/month
Next Best Action
Help Center

	Health Cloud Enterprise $ 325 user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39,000 円 user/month 3 250 kr user/month £ 260 user/month	Health Cloud Unlimited $ 500 user/month $ 500 user/month 500 € user/month AU$ 700 user/month 60,000 円 user/month 5 000 kr user/month £ 400 user/month	Health Cloud Einstein 1 for Service $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7 000 kr user/month £ 560 user/month	Health Cloud Einstein 1 for Sales $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7 000 kr user/month £ 560 user/month
Customizable Reports and Dashboards
Advanced Reporting Features

	Health Cloud Enterprise $ 325 user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39,000 円 user/month 3 250 kr user/month £ 260 user/month	Health Cloud Unlimited $ 500 user/month $ 500 user/month 500 € user/month AU$ 700 user/month 60,000 円 user/month 5 000 kr user/month £ 400 user/month	Health Cloud Einstein 1 for Service $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7 000 kr user/month £ 560 user/month	Health Cloud Einstein 1 for Sales $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7 000 kr user/month £ 560 user/month
Opportunity Tracking
Task Management, Activity Feed
Next Best Action
Offline Access
Quotes
Contracts
Work Order Management
Asset Management and Product Tracking

	Health Cloud Enterprise $ 325 user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39,000 円 user/month 3 250 kr user/month £ 260 user/month	Health Cloud Unlimited $ 500 user/month $ 500 user/month 500 € user/month AU$ 700 user/month 60,000 円 user/month 5 000 kr user/month £ 400 user/month	Health Cloud Einstein 1 for Service $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7 000 kr user/month £ 560 user/month	Health Cloud Einstein 1 for Sales $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7 000 kr user/month £ 560 user/month
OmniStudio
OmniScript
FlexCards
Intelligent Document Automation
Decision Tables
Business Rules Engine
Integration Procedures
Data Processing Engine
Email Integration with Gmail
Web Services API
Custom Profiles and Page Layouts
Lightning App Builder
AppExchange App Integration
Email Templates
Data Storage Per User
File Storage Per User
Lightning Flow Automation (Flow + Process Builder)	Unlimited	Unlimited	Unlimited	Unlimited
Unlimited Custom Applications
Developer Sandbox
Developer Pro Sandbox	Available for purchase
Roles and Permissions
Record Types (Per Object)
Full Sandbox	Available for purchase	1 full sandbox included per org	1 full sandbox included per org	1 full sandbox included per org
Partial Sandbox	1 partial sandbox included per org	1 partial sandbox included per org	1 partial sandbox included per org	1 partial sandbox included per org
Salesforce Identity
Approval Processes

	Health Cloud Enterprise $ 325 user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39,000 円 user/month 3 250 kr user/month £ 260 user/month	Health Cloud Unlimited $ 500 user/month $ 500 user/month 500 € user/month AU$ 700 user/month 60,000 円 user/month 5 000 kr user/month £ 400 user/month	Health Cloud Einstein 1 for Service $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7 000 kr user/month £ 560 user/month	Health Cloud Einstein 1 for Sales $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7 000 kr user/month £ 560 user/month
Slack	Available for purchase	Available for purchase
Digital Engagement	Available for purchase	Available for purchase	Available for purchase	Available for purchase
Slack Sales Elevate	Available for purchase	Available for purchase	Available for purchase
Data Cloud	250k credits/org/year	250k credits/org/year	2.5M credits per org/year & 1 TB storage + 75 credits per user/month, 20 GB storage	2.5M credits per org/year & 1 TB storage + 75 credits per user/month, 20 GB storage
Einstein for Service	Available for purchase	Available for purchase	25k requests/user/month	Available for purchase
Experience Cloud for Health	Available for purchase	Available for purchase	Customer Community for Health Cloud - 50 log ins/month	External Apps for Health Cloud - 1 log in/user/month
Feedback Management	Available for purchase	Available for purchase		Available for purchase
Service Cloud Voice	Available for purchase	Available for purchase		Available for purchase
Scheduler	350 service appts/mo	400 service appts/mo	400 service appts/mo	400 service appts/mo
Health Intelligence	Available for purchase	Available for purchase
Salesforce Maps	Available for purchase	Available for purchase	Available for purchase
Sales Planning	Available for purchase	Available for purchase	Available for purchase
Sales Programmes	Available for purchase	Available for purchase	Available for purchase
Einstein for Sales	Available for purchase	Available for purchase	Available for purchase	25k requests/user/month

	Health Cloud Enterprise $ 325 user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39,000 円 user/month 3 250 kr user/month £ 260 user/month	Health Cloud Unlimited $ 500 user/month $ 500 user/month 500 € user/month AU$ 700 user/month 60,000 円 user/month 5 000 kr user/month £ 400 user/month	Health Cloud Einstein 1 for Service $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7 000 kr user/month £ 560 user/month	Health Cloud Einstein 1 for Sales $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7 000 kr user/month £ 560 user/month
Marketing Campaign Templates*
Email Nurtures*
Audience Segmentation*
Direct Payment Links (Commerce Pay Now)*

* Agentforce requires $0 Foundations SKU, which includes 1k conversations, 1k leads, Marketing email campaigns, Commerce Shop Front, MIAW and Data Cloud Segmentation & Activation credits. Additional AI requests, data storage and channels may be required.

Extend the power of Health Cloud with these related apps and add-ons.

Unified Health Scoring, powered by Data Cloud

Personalise every patient, provider and partner interaction and drive measurable outcomes with unified health insights.

View detailed pricing

Home Health

Deliver connected healthcare experiences in the home.

View detailed pricing

Provider Network Management

Transform provider network management and self-service.

View detailed pricing

Benefit Sales and Administration

Transform quoting, enrolment, benefits management and renewals.

View detailed pricing

Analytics for Health and Life Sciences

Get AI-powered insights with pre-built analytics for providers, payers and public health.

View detailed pricing

Participant Recruitment and Enrolment

Efficiently select clinical trial candidates with intelligent screening processes.

View detailed pricing

Advanced Therapy Management

Efficiently manage the complexities in precision therapies for patients.

View detailed pricing

View add-ons

Then, choose the Success Plans that’s right for your business.

With resources, guidance and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a
future with AI.

Standard Success Plan

Set your company up for success with self-guided, always-on resources.

Included in all licences

Access to Knowledge Articles, documentation and Trailhead
Global Trailblazer Community

Learn more

Premier Success Plan

Start strong and grow your business with expert guidance and expedited support.

30% of net licence fees

Expert guidance and product education
Health checks and recommendations
Access to 24/7 support for business-stopping issues
Bundled with Unlimited Edition

Learn more

Signature Success Plan

Get the most value from Salesforce with a proactive partnership and personalised experience.

Contact your account executive

Designated Customer Success Manager
Customer Success Score
Proactive Monitoring and Key Event Management
Fastest 24/7 support response times

Learn more

Find your path to AI success with the right experts and apps.

Professional Services and Salesforce Certified Partners provide services to get you started with data and ensure long-term success with AI. Depending on your unique business needs, engaging with either or both can maximise your ROI.