Agentforce World Tour Delhi
Sessions and Networking
All times listed in IST.
Agenda subject to change.
8:30 a.m.–5:30 p.m.
Main Entrance
Registration
Registration begins from 8:00 a.m. and will be open all day. Please bring a government-issued ID to ensure smooth check in on the day.
8:30 a.m.–10:00 a.m.
Campground
Morning Tea
After registration, join us in the Campground for morning tea and networking before starting your day.
10:00 a.m.–12:00 p.m.
Keynote Room
Agentforce Keynote: Build the Future with AI Agents
Join Salesforce experts, Trailblazers, and industry-leading innovators to learn how you can revolutionise the customer experience with Agentforce.
12:00 p.m.–12:30 p.m.
Keynote Room
Data Cloud: The Essential Foundation for AI-Driven Success
Unlock your data for enhanced customer experiences and trusted AI. Discover how Data Cloud drives impactful use cases, boosts ROI, and get practical tips to kickstart your Data Cloud journey.
Customer: Genpact
12:30 p.m.–1:00 p.m.
Keynote Room
Accelerate Growth, Pipeline to Paycheck
We’re in an AI selling revolution. How will sales organisations transform to keep up? Discover how to boost productivity and augment your sales team today and tomorrow with the #1 AI CRM.
Topic/Persona: Sales
Customer: Cosmo Films
1:00 p.m.–2:30 p.m.
Campground
Lunch
Enjoy lunch provided and network or relax in the Campground. If you have any dietary requirements, please note this when you register.
2:30 p.m.–3:00 p.m.
Keynote Room
Humans with AI Agents Deliver Effortless Service
Collaborate with your new AI agent from first contact to final resolution on any channel. Explore our innovations on the most complete platform from self-service to the contact centre to the field.
Topic/Persona: Service
3:00 p.m.–3:30 p.m.
Keynote Room
Marketing Excellence: AI and Data Innovations for Building Customer Loyalty
Learn how AI and data innovations are transforming how customer relationships are built, from ads to advocacy. Hear from marketing leaders and explore success stories.
Topic/Persona: Marketing
3:30 p.m.–4:00 p.m.
Keynote Room
Experience the New Tableau
Drive action with AI-powered data and analytics in the flow of work.
Topic/Persona: Data Analyst
Customer: GlobalLogic
4:00 p.m.–4:30 p.m.
Campground
Afternoon Break
Take a quick break from sessions and enjoy some refreshments and networking in the Campground.
4:30 p.m.–5:00 p.m.
Keynote Room
Build an AI-Enabled Enterprise with APIs and AI Apps
Discover the power of AI Apps and explore the fundamentals of event-driven architectures with MuleSoft to simplify AI integration.
Topic/Persona: IT
5:00 p.m.–5:30 p.m.
Keynote Room
How to Maximise Success with AI and Agentforce
Experts from our AI delivery practice share insights from customer implementations globally, as well as Salesforce's own AI transformation journey. We’ve synthesised these into 5 essential success factors.
Topic/Persona: IT
5:30 p.m.–6:30 p.m.
Campground
Networking
Connect and exchange ideas with fellow Trailblazers at the end of the day.
Agentforce
12:00 p.m.–5:30 p.m.
Campground
Quick Start Agentforce
Visit Quick Start Agentforce in the Campground to get hands-on and build your first Agent in 20 minutes.
Quick Start is a self paced Trailhead Module.
12:00 p.m.–5:30 p.m.
Campground
Agentforce Consultations
Build your first Agent in 25 minutes through a personalised one-on-one experience, and walk away with your first agent in a demo org to continue exploring and share with you team.
Agentforce Consultations are located in the Campground. Head to the Visitor Centre in the Campground to secure your spot.
