Introducing Snap-ins: integrated service for websites and apps.
Bring innovative, connected service to your customers, right where they are. Integrate customer support directly in your apps and web pages to reach customers more effectively. With Snap-ins you can integrate Service Cloud features like:
Cases (case management);
Knowledge;
Live Agent (text chat); and
SOS (live two-way video chat).
Delivering faster, smarter, more personalised service means keeping up with rising customer expectations for innovative delivery of superior customer care. Watch the Snap-ins demo to see how.