A traditional industry in many ways, manufacturing today is transforming with the help of analytics, data, and the growing importance of customer experience (CX). Learn how CX in manufacturing is fuelled by the integration of AI and discover the top 5 ways in which CX is transforming the MFG industry.
Read what top service leaders from Hindware, Baker Hughes and Dalmia Bharat Group have to say about the changing nature of the industry, in the face of rising customer expectations.