With consumers expecting hyper-personalised and seamless omni-channel shopping experiences, the stakes for retailers and consumer goods companies are higher than ever. How do you wow customers, and keep them coming back for more?
Find out through the stories of six Trailblazers from India. House of Anita Dongre, Jaipur Rugs, Pepe Jeans, Balaji Wafers, Pidilite and Tata CLiQ have cracked the code to customer delight. With smart automation, AI, and connected data, these six visionaries are winning their customers’ hearts and wallet share.