In this insightful research report, top manufacturing leaders weigh in on the rising importance of providing outstanding service and finding the right technology to help them succeed. Key findings include:
- What the highest performing manufacturing service teams do differently
- How manufacturers use IoT data, and why 71% say it’s key to customer retention
- Why 72% of service teams want a single customer view but only 46% achieve it
Get the complete report, and see how manufacturing service teams use new technologies to transform customer relationships, now and for the future.