In August, Salesforce will be increasing list prices an average of 9% across Sales Cloud, Service Cloud, Marketing Cloud, Industries and Tableau. Salesforce’s last list price increase was seven years ago, and since then the company has delivered 22 new releases, thousands of new features—including recent generative AI innovations—and invested more than $20 billion in research and development.
Customer success is at the core of Salesforce. Nearly every company in the world right now is exploring how generative AI can help drive efficiency and productivity for their business. Salesforce is leading the way on delivering trusted generative AI for the enterprise and helping customers in all industries adopt and deploy AI. In just the last few months alone, Salesforce has introduced AI Cloud, Einstein GPT, Sales GPT and Service GPT, and more.
With Salesforce, customers can reduce complexity and see fast time to value by working with a single company to deploy innovative technology across sales, service, marketing and commerce, and more.
New List Pricing Effective August 2023
New list pricing will go into effect globally for new customers and existing customers purchasing new clouds in August 2023. The new list prices will be Professional Edition $80 USD (up $5), Enterprise Edition $165 USD (up $15) and Unlimited Edition $330 USD (up $30). These editions will be priced comparably in other currencies. Similar list price increases will go into effect for Industries, Marketing Cloud Engagement and Account Engagement, CRM Analytics and Tableau.