Salesforce India records 36% increase in year-over-year revenue and signs lease agreement with Bagmane Tech Park to open the country’s first Salesforce Tower
Bengaluru, India — November 6, 2024 — Salesforce, the #1 AI CRM, today announced an expanded presence in India, with a new tower in Bengaluru. The news comes amid growth for the company in the region, with Salesforce India revenue rising over 36% to ₹9116.3 crore in the year-ended 31 March, 2024 from the previous year, according to its regulatory filing with the Ministry of Corporate Affairs’ Registrar of Companies.
India expansion
The new Salesforce Tower in Bengaluru, Salesforce’s first in the country, will be one of 10 tower investments the company has made in key markets including San Francisco, New York, Chicago, London, Dublin, Sydney, Tokyo, Atlanta, and Indianapolis.
Salesforce Tower Bengaluru will be located in Bagmane Tech Park in Mahadevpura. The 12-story tower will feature an immersive lobby, a Salesforce Innovation Centre, and spaces designed for how employees work today with a focus on collaboration, sustainability, and employee wellness. It will also include training spaces to host in-person AI upskilling opportunities for employees and the community. In line with Salesforce’s commitment to sustainability, the building will pursue LEED Gold certification. Salesforce employees will start moving into the tower upon completion in 2026.
Fueling customer success and innovation
The expansion comes at an important moment for Salesforce globally. The company recently unveiled Agentforce, a new layer on the Salesforce Platform that enables companies to build and deploy AI agents that can autonomously take action across any business function.
Bengaluru continues to be a top talent hub enabling the company to deliver new innovations and support Salesforce’s customers around the world. Customers include industry-leading companies like Air India Tata Consumer Product Ltd., and others that leverage Salesforce to fuel growth, strengthen customer relationships, and enhance productivity.
Salesforce has been investing in India for over a decade. The company opened its Hyderabad Centre of Excellence in 2016 and expanded it in 2023, firmly establishing India as a leading talent and global innovation hub for Salesforce. Today, Salesforce has over 13,000 employees in India across offices in Bengaluru, Mumbai, Delhi, Hyderabad, Pune, and Jaipur.
Salesforce’s growth in India is also supported by an extensive ecosystem of established strategic partners, start-ups, over 2 million Salesforce developers, and more users of Trailhead — Salesforce’s free online learning platform — than any market outside the United States.
Comments on the news
“We have demonstrated a strong growth trajectory in India over the last few years,” said Arundhati Bhattacharya, CEO & Chairperson, Salesforce India. “The launch of Salesforce Tower in India further strengthens our continued commitment to the region, providing our employees a stellar experience and state-of-the-art space for collaboration, as well as a place for innovation in an AI-first era where humans with agents drive customer success together. This investment will be an ongoing testament to our ongoing focus on growth, innovation and customer success.”
“Salesforce Tower Bengaluru will serve as a beacon of Salesforce’s culture and values, and a central gathering place for our employees, customers, partners, and Trailblazers from around the world. This intentional and beautiful space will foster collaboration, learning, and innovation as we embrace the future with AI and agents,” said Relina Bulchandani, Executive Vice President, Real Estate & Workplace Services, Salesforce
Dr. Satya Ramaswamy, Chief Digital and Technology Officer, Air India, said, “AI and automation are ushering in a new economic era, revolutionizing how businesses interact with customers. Today every business leader is looking to make AI investments to fuel growth, augment people and drive productivity and I believe Salesforce can make a difference to businesses particularly for a country like India.”
Sunil D’Souza, CEO & Managing Director, Tata Consumer Products Limited, said, “As leaders, while we reshape businesses with AI to boost productivity, fueling growth and strengthening customer relationships is imperative. This expansion of Salesforce in India will continue to empower and supercharge businesses with the latest technology to transform in this new AI-fuelled innovation cycle.”
About Salesforce
Salesforce helps organizations of any size reimagine their business for the world of AI. With Agentforce, Salesforce’s trusted platform, organizations can bring humans together with agents to drive customer success—powered by AI, data, and action. Visit www.salesforce.com for more information.
