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IT Operations for Nonprofit
Connect your entire organisation on one secure platform for easier collaboration and increased productivity. With the ultimate data management system for Nonprofit, you can pull together all your data, allowing you to unlock and act on insights, raise more funds, reach more people and drive more impact.


Unlock the potential in your Nonprofit data.
Make your data usable, insightful and impactful with Salesforce. Discover a dynamic Nonprofit data management solution on the most customisable, scalable and secure platform.
Connect and unify your Nonprofit data.
Unify all your stakeholder data at scale, from any source inside and outside of Salesforce, with out-of-the-box connectors.

Harmonise data to create a unified profile. Anticipate stakeholder needs and preferences with unified profiles that adapt to their activity in real time.

Act on your data and insights. Use unified profiles to understand what is and isn't working so you're using your limited resources to drive the most impact. Understand your stakeholders and engage with them in the ways they want to engage.




Deliver enterprise-wide analytics and AI.
Share data insights and visualisations to make the best decisions. Understand your data and share impact inside and outside of your organisation.

Use data to predict key information about your stakeholders. Understand your stakeholder behaviour. Predict who is likely to complete a programme or a donor's likeliness to become a major or recurring donor.

Create compelling content and code with generative AI. Save time and resources by using generative AI to create a first draught of content, including emails, to engage your stakeholders.




Safeguard and monitor non-profit data.
Monitor, encrypt and classify your Salesforce data. Report on unauthorised or unlawful activity and encrypt sensitive data. Track changes to critical data and find and classify sensitive data quickly.

Centrally view, monitor and manage your security health. View permissions and controls in a single dashboard. Monitor changes, set alerts and manage security policies efficiently.

Mask data and manage compliance. Develop and customise with agility. Work with realistic data.

Protect your organisation against data loss and corruption. Deploy backups effortlessly and restore data securely and swiftly. Strengthen data resilience against any threat.






Build the perfect IT Operations solution with our help.
Get in touch today and our experts will guide you through the process, step by step:
- Choose the right Nonprofit Cloud edition.
- Add products/features needed, if not already included.
- Customise the final result with apps, service, support.

Get trusted AI for non-profits.
Salesforce delivers trusted, extensible AI built into the fabric of our non-profit CRM platform. Use our AI to create customisable, predictive and generative AI experiences to fit all your organisational needs, safely. Bring conversational AI to any workflow, user and department with Einstein.
Salesforce is the hub in the wheel. We have many other spokes, but they all connect and start with Salesforce.
Gary FlowersChief Information Officer, Year Up
Learn new skills with free, guided learning on Trailhead.
Hit the ground running with non-profit data management tips, tricks and best practices.
Ready to take the next step with the world's #1 AI CRM for Nonprofit?
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Try Nonprofit Cloud free for 30 days. No credit card, no installations.
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Nonprofit IT Operations FAQs
IT Operations is a Nonprofit solution for IT buyers in non-profits. This non-profit data management solution includes products focused on data unification, analytics, collaboration, AI, privacy and security and more. This helps non-profits power teams with a unified view and actionable insights.
A data management system for Nonprofit is extremely important because it sets the foundation for getting the most from your data. Starting without a plan means time wasted and data put at risk. By having a strategy in place, non-profits can ensure data is protected, shared and acted upon.
Nonprofit can get started by aligning with leadership on what the organisation would like to accomplish with their data. From there, organisations should agree on their non-profit data management strategy and identify what technology tools are needed to accomplish those goals.
When comparing these tools, consider whether the solution has the integrations and customisations you're looking for, a reputable user experience and ROI, trusted customer support and if the solution can grow with your needs. Outline the pain points, compare features and explore key references.
IT Operations offers a wide variety of products including Data Cloud, MuleSoft, Tableau, CRMA, Slack, Shield, and Salesforce Backup. Each customer will have a different set of products in their solution, based on their requirements.