Customer Relationships
Check out featured resources to help you boost customer relationships.
![](http://www.salesforce.com/content/dam/web/en_us/www/images/resource-center/272c.jpg)
Guide
The Customer 360 Playbook
Use this framework to change mindsets, connect silos, and put the customer at the center of your business transformation.
![](http://www.salesforce.com/content/dam/web/en_us/www/images/resource-center/37.jpg)
Research
State of the Connected Customer Report
Get insights from over 8,000 global consumers and business buyers on customer engagement.
![](http://www.salesforce.com/content/dam/web/en_us/www/images/resource-center/249.jpg)
Article
What is CRM?
Learn what CRM is, what it does, and how it can improve your customer relationships.