How Fisher & Paykel are tackling transformation and AI for the best brand experiences
IN VIDEOS
Time to watch: 25 minutes
Executive Conversations
A customer-centric business at its core, Fisher & Paykel Appliances is investing in the technology that connects humans and drives better, more transparent customer experience end-to-end. According to Chief Digital Officer, Rudi Khoury, that’s how the company is transforming to meet customer expectations.
As they experiment with AI pilots, Fisher & Paykel are conscious of putting the guardrails in place that will ensure the technology is ethical and safe for the business and customers. Rudi sees a big future for AI across the board: we are still in the very early stages, he says, with multiple generations of AI to come.
Stay up to date with the latest episodes, visit the Executive Conversations YouTube playlist.
As they experiment with AI pilots, Fisher & Paykel are conscious of putting the guardrails in place that will ensure the technology is ethical and safe for the business and customers. Rudi sees a big future for AI across the board: we are still in the very early stages, he says, with multiple generations of AI to come.
Stay up to date with the latest episodes, visit the Executive Conversations YouTube playlist.
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