Kalpa Power uses Salesforce to optimise internal processes and boost stakeholder delight
Time to watch: 2 minutes
"For us, Salesforce is really not a CRM, but an entire resource planning tool,” says Rounak Muthiyan, Founder Director.
With 85% of its internal processes automated, Kalpa Power uses Salesforce to efficiently manage entire lifecycles of 100+ customer sites. Confident of its robust processes and systems, the company is now all set to rapidly scale.