Deliver data-driven connected experiences.
Power every stage of the journey with CRM for travel, hospitality and transportation.
Industry leaders drive success on the road and away from home.
Salesforce helps travel, hospitality and transportation companies accelerate growth.
32
%
improvement in customer satisfaction*
Companies increased customer satisfaction after implementing Salesforce.
32
%
increase in marketing ROI*
Companies reported an improvement in marketing ROI since implementing Salesforce.
29
%
increase in sales revenue*
Companies reported improved sales revenue after implementing Salesforce.
* Source: FY24 Customer Success Metrics
Make your data smarter with digital tools that unite teams and deliver real-time personalisation at scale.
Travel
Transform static operations into dynamic, agile systems that improve efficiency and leverage real-time data with automation and AI.
Hospitality
Deliver seamless guest journeys and build loyalty through real-time data, advanced analytics and personalised experiences.
Transportation and Logistics
Lower costs, safeguard margins and drive growth through data integration and AI-assisted insight.
Deliver customer success with travel, hotel and logistics software.
Salesforce Platform
Discover the #1 travel, hotel and logistics CRM. Personalise every experience along the traveller, guest and shipper journey with real-time data and trusted AI.
Maximize ROI with the #1 Success Ecosystem.
From support, expert guidance, and resources to our partners on AppExchange, the Success Ecosystem is here to help you unlock the full power of your full investment.
Keep up with the latest travel, hospitality and transportation trends, insights and conversations.
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Salesforce for travel, hospitality and transportation FAQs
Salesforce offers software solutions for travel, hospitality and transportation companies. CRM is a system that provides companies a way to manage customer interactions across sales, customer service and marketing, as a means to stay connected, streamline processes and improve profitability.
Salesforce CRM solutions provide travel, hospitality and transportation companies with a 360 degree unified customer profile so they can deliver a best-in-class customer experience with proactive, data-driven guidance, streamline operations with automation and AI and drive innovative growth.
Consider your specific business needs. Ask: How well does it integrate with my existing software? What security measures are in place to protect my company data? Can it be customised to fit my business processes? Can it scale with my business? What do current users say in reviews and testimonials?
Software solutions offer numerous benefits for travel, hospitality and transportation companies such as improved efficiency and cost savings from automating routeing tasks, enhanced customer experiences from personalised digital interactions and scalable customer service from AI solutions.
Salesforce is consistently ranked as the #1 CRM provider every year by a variety of organisations. Salesforce has travel, hospitality and transportation customers that include the largest enterprises as well small- and medium-sized businesses.
