Industries AI

Boost productivity and improve personalization in your industry with 100+ trusted AI capabilities in the flow of work. With a Data Cloud foundation for every industry, business users get the right context in everyday tasks - right where work happens.

Accelerate time to value for your industry

Quickly start benefitting from your AI solutions with out of the box capabilities

Connect data from multiple streams for a single source of truth.

An Outlook window displaying Einstein's product features.

Get started quickly with out of the box AI in the flow of work and through conversational actions.

A chat window with Einstein answering a user's question about setting up WiFi.

Easily customize out of the box AI solutions with Agent Builder.

Einstein showing a score with a tree in the background.
An Outlook window displaying Einstein's product features.
A chat window with Einstein answering a user's question about setting up WiFi.
Einstein showing a score with a tree in the background.

Supercharge productivity

Boost business user productivity quick assistance and analytics deeply grounded in industry context.

Understand patterns and act on recommendations with the power of Predictive AI.

A product window with Einstein

Easily extract text from documents with improved operational efficiency.

A product window with Einstein

Enable users to engage with AI using natural language to execute tasks.

A product window with Einstein
A product window with Einstein
A product window with Einstein
A product window with Einstein

Personalize customer experiences

Offer context based experiences based on prompts and actions grounded in your business data.

Improve accuracy and relevancy of results with context from both structured & unstructured data sources.

Use industry-specific data cloud foundations to offer hyper personalized experiences.

See insights along with next best actions to ensure AI is used to solve real problems.

Maximize operational efficiency, security, and scalability

Achieve enterprise grade security and scalability with AI built on the Agentforce Action platform, single source of truth across all apps, and a deeply embedded trust layer.

Employ built-in guardrails for secure data and metadata.

Customize quickly for your specific business with low code Agent Builder.

Create and deploy assistive AI experiences natively in Salesforce.

Ensure enterprise grade scalability and agility with trusted architecture.

Explore AI capabilities for each industry

AI Use Cases

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Generate a Sales Pitch

Explore how to generate a sales pitch with Salesforce AI and see the use cases, benefits and step by step instructions.

Product or Order Recommendation

Explore how to create a product or order recommendation with Salesforce AI and see the use cases, benefits and step by step instructions.

Find and Summarize Similar Cases

Explore how to find and summarize similar use cases with Salesforce AI and see the use cases, benefits and step by step instructions.

Answer Customer Inquiry

Explore how to answer customer inquiries with Salesforce AI and see the use cases, benefits and step by step instructions.

Client Meeting Prep

Explore how to optimize client meeting prep with Salesforce AI and see the use cases, benefits and step by step instructions.

Patient Data Management

Explore how to fast track patient data management with Salesforce AI and see the use cases, benefits and step by step instructions.

Sales Meeting Support

Explore how to provide sales meeting support with Salesforce AI and see the use cases, benefits and step by step instructions.

Create a Close Plan

Explore how to create a close plan with Salesforce AI and see the use cases, benefits and step by step instructions.

Optimize Sales Opportunities

Explore how to optimize sales opportunities with Salesforce AI and see the use cases, benefits and step by step instructions.

Analyze Survey Feedback

Explore how to analyze survey feedback with Salesforce AI and see the use cases, benefits and step by step instructions.

Resolve Customer Issue

Explore how to resolve customer issues with Salesforce AI and see the use cases, benefits and step by step instructions.

Client Support Summaries

Explore how to create client support summaries with Salesforce AI and see the use cases, benefits and step by step instructions.

Transaction Disputes

Explore how to handle transaction disputes with Salesforce AI and see the use cases, benefits and step by step instructions.

Donor Engagement

Explore how to handle nonprofit donor engagement with Salesforce AI and see the use cases, benefits and step by step instructions.

Manage Marketing Campaigns

Explore how to manage marketing campaigns with Salesforce AI and see the use cases, benefits and step by step instructions.

Generate Promotional Content

Explore how to generate promotional content with Salesforce AI and see the use cases, benefits and step by step instructions.

Create a Promotion

Explore how to create a promotion with Salesforce AI and see the use cases, benefits and step by step instructions.

Patient Program Outcome Management

Improve patient engagement and adherence to care programs with AI-powered outcome summaries.

Benefits Verification

Leverage the power of AI to simplify and enhance benefits verification process.

Patient Services

Quickly summarize a patient’s medical history including prescription dosages, clinical encounters, and social determinants to inform care decisions.

Vehicle Insights

Stay on top of vehicle and fleet performance with AI

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