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Agentforce Manufacturing (formerly Manufacturing Cloud)
Agentforce Manufacturing
Transform your manufacturing operations with Agentforce Manufacturing, purpose-built to turn your manufacturing business into an agile, agentic enterprise. By unifying your sales, service, and back-office operations, Agentforce breaks down data silos and deploys intelligent AI agents to handle the routine, freeing your team to focus on what matters most.
These leaders trust Salesforce to power their selling success and reimagine their omnichannel service
Product Innovation
Summer '26 release
Explore the Summer '26 release and discover how Agentforce is transforming manufacturing operations. Resolve warranty claims faster with an AI Warranty Concierge that guides customers end to end, accelerate channel sales with an AI Partner Sales Assistant that finds products and builds quotes in seconds, and automate distributor procurement to reduce manual effort and cost. Strengthen partner relationships with smarter rebate management and unlock deeper operational insights with enhanced analytics.
Summer '26 release demo
See the latest Summer '26 release innovations in action.
Spring '26 release
Explore the Spring '26 release and discover how Agentforce is transforming manufacturing operations. Close deals faster with an AI Sales Concierge that finds products and builds quotes in seconds, prevent revenue loss with smarter inventory allocation, and keep assets running with AI-powered proactive maintenance. Launch and manage stock rotation incentives end to end to strengthen partner relationships and drive channel growth.
What can you do with Agentforce Manufacturing?
Agentforce Manufacturing is built on the Salesforce Platform, Agentforce Sales, and Agentforce Service. Customers get the benefit of innovation updates three times per year. On top of that, we build the data model extensions that a manufacturer requires and have enhanced those with automation capabilities that result in streamlined processes.
Optimize costs and deliver seamless service experiences to customers and partners
Accelerate service automation by orchestrating end-to-end processes for customer support, complaints, warranty claims automation, asset-centric service and product issues across departments with Agentforce Manufacturing for Service.
Unify and manage the full book of business
Capture a complete picture of net new opportunities alongside customer sales agreements, long-term projects, and an accurate demand forecast with Agentforce Manufacturing for Sales.
Bring AI, automation and analytics to your daily operations
Business Rules Engine for Industries automates workflow fast and without code for processes like claims, rebates, service-parts forecasting, quoting, and more. Simplify integrations to connect enterprise data across workflow processes with declarative mapping. Improve service levels with connected products and a differentiated brand experience for customers.
Leverage generative AI to summarize revenue insights at scale.
Make fast, informed decisions with embedded insights, predictive recommendations, and visibility throughout the value chain. Understand the factors driving revenue performance and service precision. Identify pricing opportunities and develop pricing strategies. Drive market, product, and customer alignment with Manufacturing Intelligence.
Extend the power of Agentforce Manufacturing with these related products
Agentforce Manufacturing - Sales
Manage your entire book of business on a single platform. View opportunities, run-rate agreements, demand forecasts, and projects.
Agentforce Manufacturing - Service
Optimize costs, deliver seamless customer and partner experiences, and develop new revenue streams.
Agentforce for Manufacturing
Deliver agent-powered insights throughout the entire sales and revenue cycle.
Omnistudio
Build guided, hyper personalized digital experiences with low code.
Agentforce Manufacturing Pricing
Find the right manufacturing automation software option for your needs.
Manufacturing Cloud - Sales Enterprise
An out-of-the-box manufacturing CRM, built on Sales Cloud.
$
275
USD/User/Month
(Billed annually)
- Manufacturing Apps and Features
- Advanced Platform Customization
- Sales Cloud
Manufacturing Cloud - Service Enterprise
An out-of-the-box manufacturing CRM, built on Service Cloud.
$
275
USD/User/Month
(Billed annually)
- Manufacturing Apps and Features
- Advanced Platform Customization
- Service Cloud
Manufacturing Cloud - Sales and Service Unlimited
Manufacturing CRM with automation and AI.
$
475
USD/User/Month
(Billed annually)
- Manufacturing Apps and Features
- Unlimited Platform Customization
- Sales Cloud and Service Cloud
Manufacturing Cloud Agentforce 1 for Sales Edition
The best of Salesforce for manufacturing sales use cases.
$
700
USD/User/Month
(Billed annually)
- Manufacturing Cloud Sales and Service Unlimited Edition
- Einstein for Manufacturing Cloud, Data Cloud for Manufacturing
- Sales Enablement, Sales Planning, Spiff, and more
Manufacturing Cloud Agentforce 1 for Service Edition
The best of Salesforce for manufacturing service use cases.
$
700
USD/User/Month
(Billed annually)
- Manufacturing Cloud Sales and Service Unlimited Edition
- Einstein for Manufacturing Cloud, Data Cloud for Manufacturing
- Digital Engagement, Service Cloud Voice, and more
* These editions require an annual contract.
Above pricing of Agentforce Manufacturing for Sales and Agentforce Manufacturing for Service are for Enterprise Edition. Unlimited Edition is available for Agentforce Manufacturing for Sales and Agentforce Manufacturing for Service for $425 USD/user/month and $425 USD/user/month respectively.
**Above pricing of Agentforce Manufacturing for Sales and Service is for Unlimited Edition. Enterprise Edition is available for Agentforce Manufacturing for Sales and Service for $275 USD/user/month.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Get the most out of Agentforce Manufacturing with thousands of partner apps and experts
Hit the ground running with Agentforce Manufacturing tips, tricks, and best practices
Webinar
The Future of Manufacturing Commercial Operations
Webinar
Journey to Service Excellence: Unveiling Agentforce Manufacturing Innovations
Guide
Smarter Savings for Manufacturers
Demo
Agentforce Manufacturing Demos
Ready to take the next step with the world's #1 Agentic CRM for manufacturing?
Start your trial.
Try Agentforce Manufacturing free for 30 days. No credit card, no installations.
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Learn how Salesforce connects the value chain.
Agentforce Manufacturing FAQ
Agentforce Manufacturing is the #1 Agentic CRM purpose built for Manufacturers. You can power your customer-centric operations with a digital customer engagement platform that unifies the value chain.
- Unify opportunities with demand forecasts
- Serve customers and distributors faster
- Bring insights to your daily operations with contextualized Data, AI, and Analytics.
Agentforce Manufacturing can help your business in various ways - manage, grow, and forecast your entire top-line revenue, consolidate customer interactions into a single source-of-truth, strengthen partner relationships and make faster, more informed decisions with actionable analytics
To get started with Agentforce Manufacturing, sign up for a free trial. New customers can purchase Agentforce Manufacturing to access its manufacturing CRM features. Existing Salesforce customers can simply add manufacturing features to their existing Salesforce org by purchasing Agentforce Manufacturing licenses.
There is a Agentforce Manufacturing edition for every manufacturing business, regardless of size or goals. Visit the manufacturing pricing webpage
Agentforce Manufacturing is the new name for Manufacturing Cloud. Agentforce Manufacturing enhances the platform from a traditional industry cloud solution to the Agentic Enterprise engine, leveraging agentic AI to automate and enhance the entire sales and service lifecycle.
Salesforce for Manufacturing encompasses the full suite of Salesforce solutions for the manufacturing industry. This comprehensive platform includes tools for field service, supply chain management, partner relationship management, analytics, collaboration, integration, customer engagement, and broader agentic AI capabilities. On the other hand, Agentforce Manufacturing, previously known as Manufacturing Cloud, offers industry-specific innovations tailored for manufacturing companies. This includes a specialized data model, applications, application logic, user experience components, and agentic AI capabilities designed specifically for the manufacturing industry.
