360 asset console and an analytics dashboard.

Manufacturing Cloud

Modernize your operations with our cloud software, built specifically for the manufacturing industry. Seamlessly integrate opportunities with demand forecasts. Provide differentiated customer and distributor service more efficiently and gain valuable insights through contextualized data, AI, and analytics across your entire value chain.

These leaders power sales and omni-channel service with Salesforce.

 

A dashboard  containing run rate analysis, product analaysis, forecast change analysis, and activity scorecard.

Unify and manage the full book of business.

Capture a complete picture of net new opportunities alongside customer sales agreements, long-term projects, and an accurate demand forecast with Manufacturing Cloud for Sales.

A dashboard showing a list of orders, parent account cases, and parent account assets.

Optimize costs and deliver seamless service experiences to customers and partners.

Accelerate service automation by orchestrating end-to-end processes for customer support, complaints, warranty claims automation, asset-centric service and product issues across departments with Manufacturing Cloud for Service.

Bring AI, automation, and analytics to your daily operations.

Flow for Industries automates workflow fast and without code for processes like claims, rebates, service-parts forecasting, quoting, and more. Simplify integrations to connect enterprise data across workflow processes with declarative mapping. Improve service levels with connected products and a differentiated brand experience for customers.

A portal to simplify complex rules and actions.

Leverage generative AI to summarize revenue insights at scale.

A dashboard to measure pricing of all products in the sales agreement.

Make fast, informed decisions with embedded insights, predictive recommendations, and visibility throughout the value chain. Understand the factors driving revenue performance and service precision. Identify pricing opportunities and develop pricing strategies. Drive market, product, and customer alignment with Manufacturing Intelligence.

A dashboard containing key business insights in graphical representation.
A portal to simplify complex rules and actions.
A dashboard to measure pricing of all products in the sales agreement.
A dashboard containing key business insights in graphical representation.
A smiling woman sitting in front of a computer chats with a support representative.

Everything you need to maximize ROI.

From support, expert guidance, and resources to our trusted partner ecosystem, we’re here to help you get more value from Salesforce in the AI era.

Learn new skills with free, guided learning on Trailhead.

Manufacturing Cloud FAQ

Manufacturing Cloud is the #1 AI CRM built for manufacturers, and a digital customer engagement platform that unifies the value chain. It helps unify opportunities with demand forecasts, enhance service to customers and distributors, and offer insights with contextualized data, AI, and analytics.

Manufacturing Cloud can help your business in various ways. Manage, grow, and forecast your entire top-line revenue, consolidate customer interactions into a single source of truth, strengthen partner relationships, and make faster, more informed decisions with actionable analytics.

To get started with Manufacturing Cloud, sign up for a free trial. New customers can purchase Manufacturing Cloud to access its manufacturing CRM features. Existing Salesforce customers can simply add manufacturing features to their existing Salesforce org by purchasing Manufacturing Cloud licenses.

There is a Manufacturing Cloud edition for every manufacturing business, regardless of size or goals. View detailed pricing