Manufacturing Cloud Pricing
Power your customer-centric operations with a digital customer engagement platform that unifies the value chain.
Choose the right Manufacturing Cloud edition for your business needs.
Sales Enterprise
An out-of-the-box manufacturing CRM, built on Sales Cloud.
$
250
USD/User/Month
(Billed annually)
$
250
USD/User/Month
(Billed annually)
250
€
EUR/User/Month
(Billed annually)
AU$
350
AUD/User/Month
(Billed annually)
30,000
円
JPY/User/Month
(Billed annually)
2 500
kr
SEK/User/Month
(Billed annually)
£
200
GBP/User/Month
(Billed annually)
- Manufacturing Apps and Features
- Advanced Platform Customization
- Sales Cloud
Service Enterprise
An out-of-the-box manufacturing CRM, built on Service Cloud.
$
250
USD/User/Month
(Billed annually)
$
250
USD/User/Month
(Billed annually)
250
€
EUR/User/Month
(Billed annually)
AU$
350
AUD/User/Month
(Billed annually)
30,000
円
JPY/User/Month
(Billed annually)
2 500
kr
SEK/User/Month
(Billed annually)
£
200
GBP/User/Month
(Billed annually)
- Manufacturing Apps and Features
- Advanced Platform Customization
- Service Cloud
Sales and Service Unlimited
Manufacturing CRM with automation and AI.
$
450
USD/User/Month
(Billed annually)
$
450
USD/User/Month
(Billed annually)
450
€
EUR/User/Month
(Billed annually)
AU$
630
AUD/User/Month
(Billed annually)
54,000
円
JPY/User/Month
(Billed annually)
4 500
kr
SEK/User/Month
(Billed annually)
£
360
GBP/User/Month
(Billed annually)
- Manufacturing Apps and Features
- Unlimited Platform Customization
- Sales Cloud and Service Cloud
Einstein 1 for Sales
The best of the Einstein 1, prebuilt for manufacturing sales use cases.
$
650
USD/User/Month
(Billed annually)
$
650
USD/User/Month
(Billed annually)
650
€
EUR/User/Month
(Billed annually)
AU$
910
AUD/User/Month
(Billed annually)
78,000
円
JPY/User/Month
(Billed annually)
6 500
kr
SEK/User/Month
(Billed annually)
£
520
GBP/User/Month
(Billed annually)
- Sales and Service Unlimited Edition
- Sales AI
- Data Cloud, Slack, and more
Einstein 1 for Service
The best of the Einstein 1, prebuilt for manufacturing service use cases.
$
650
USD/User/Month
(Billed annually)
$
650
USD/User/Month
(Billed annually)
650
€
EUR/User/Month
(Billed annually)
AU$
910
AUD/User/Month
(Billed annually)
78,000
円
JPY/User/Month
(Billed annually)
6 500
kr
SEK/User/Month
(Billed annually)
£
520
GBP/User/Month
(Billed annually)
- Sales and Service Unlimited Edition
- Service AI
- Data Cloud, Slack, and more
* These editions require an annual contract.
Above pricing of Manufacturing Cloud for Sales and Manufacturing Cloud for Service are for Enterprise Edition. Unlimited Edition is available for Manufacturing Cloud for Sales and Manufacturing Cloud for Service for $425 USD/user/month and $425 USD/user/month respectively.
**Above pricing of Manufacturing Cloud for Sales and Service is for Unlimited Edition. Enterprise Edition is available for Manufacturing Cloud for Sales and Service for $275 USD/user/month.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Compare features across editions.
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Sales Enterprise $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30,000 円 user/month 2 500 kr user/month £ 200 user/month |
Service Enterprise $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30,000 円 user/month 2 500 kr user/month £ 200 user/month |
Sales and Service Unlimited $ 450 user/month $ 450 user/month 450 € user/month AU$ 630 user/month 54,000 円 user/month 4 500 kr user/month £ 360 user/month |
Einstein 1 for Sales $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78,000 円 user/month 6 500 kr user/month £ 520 user/month |
Einstein 1 for Service $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78,000 円 user/month 6 500 kr user/month £ 520 user/month |
|
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Sales Agreement Management |
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Advanced Forecasting |
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Program-Based Business |
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Visit Management |
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Account Manager Targets |
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Service Console for Mfg |
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Asset Service Console |
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Warranty Lifecycle Management |
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Pre-Work Estimation |
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Manufacturing Data Model |
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Omnistudio |
100,000 calls/month | 100,000 calls/month | 1,000,000 calls/month | 1,000,000 calls/month | 1,000,000 calls/month |
|
Service Process Studio |
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Business Rules Engine |
10,000 calls/month | 10,000 calls/month | 50,000 calls/month | 50,000 calls/month | 50,000 calls/month |
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Decision Tables |
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Document Generation |
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DPE |
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Action Plans and Templates |
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Actionable Relationship Center |
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Actionable Segmentation |
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Intelligent Document Reader |
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Sales Enterprise $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30,000 円 user/month 2 500 kr user/month £ 200 user/month |
Service Enterprise $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30,000 円 user/month 2 500 kr user/month £ 200 user/month |
Sales and Service Unlimited $ 450 user/month $ 450 user/month 450 € user/month AU$ 630 user/month 54,000 円 user/month 4 500 kr user/month £ 360 user/month |
Einstein 1 for Sales $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78,000 円 user/month 6 500 kr user/month £ 520 user/month |
Einstein 1 for Service $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78,000 円 user/month 6 500 kr user/month £ 520 user/month |
|
|---|---|---|---|---|---|
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Lead Management |
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Lead Assignment and Routing |
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Lead Scoring |
Available for purchase | ||||
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Duplicate Blocking |
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Web-to-Lead Capture |
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Mass Email |
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Email Productivity |
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Campaign Management |
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Email Templates |
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To-Do List |
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Campaign Influence |
5 campaigns per opportunity | 5 campaigns per opportunity | 5 campaigns per opportunity | 5 campaigns per opportunity | |
|
Account and Contact Management |
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Opportunity Management |
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Customizable Sales Process |
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Einstein Activity Capture |
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Task Management, Activity Feed |
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Person Accounts |
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Sales Console App |
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Sales Teams |
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Salesforce Meetings |
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Customizable Reports and Dashboards |
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Advanced Reporting Features |
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Embedded Forecast Charts |
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Forecasting Mobile App |
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Opportunity Splits |
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Enterprise Territory Management |
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Opportunity Management |
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Opportunity Scoring |
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Pipeline Inspection |
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Deal Insights |
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|
Waterfall Chart |
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Salesforce Mobile App |
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Sales Cloud Everywhere |
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Full Offline Mobile Functionality |
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|
Contracts |
|||||
|
Sales Orders |
|||||
|
Products and Price Books |
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|
Quotes |
|
Sales Enterprise $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30,000 円 user/month 2 500 kr user/month £ 200 user/month |
Service Enterprise $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30,000 円 user/month 2 500 kr user/month £ 200 user/month |
Sales and Service Unlimited $ 450 user/month $ 450 user/month 450 € user/month AU$ 630 user/month 54,000 円 user/month 4 500 kr user/month £ 360 user/month |
Einstein 1 for Sales $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78,000 円 user/month 6 500 kr user/month £ 520 user/month |
Einstein 1 for Service $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78,000 円 user/month 6 500 kr user/month £ 520 user/month |
|
|---|---|---|---|---|---|
|
Case Management |
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Omni-Channel Routing |
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Knowledge Management |
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Service Contracts and Entitlements |
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Chatter |
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Salesforce Mobile App |
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Files |
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Topics and Recommendations |
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Case Auto-Assignment |
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Web and Email Case Capture |
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Case Email Auto-Response |
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Case Escalation Rules and Queues |
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Lead-Contact Account Management |
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Service Console Apps |
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|
Knowledge (Read-Only) |
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Knowledge (Read-Write) |
Available for purchase | ||||
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Omni-Channel Routing (Enhanced) |
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Incident Management |
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Omni Supervisor |
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Case Milestone Tracker |
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Service Cloud Voice |
Available for purchase | Available for purchase | |||
|
Computer Telephony Integration (CTI) |
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Orders Management |
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Service Contracts and Entitlements |
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|
Advanced Case Management |
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|
Einstein Next Best Action |
5k requests PUPM | 5k requests PUPM | Unlimited Requests Per Agent | Unlimited Requests Per Agent | |
|
Eistein Case Classification |
Single Data Segment | 5 Data Segments | 5 Data Segments | ||
|
Einstein Case Routing |
2,000 Routing Predictions user/month | 2,000 Routing Predictions user/month | |||
|
Einstein Article Reccommendations |
Unlimited for agent users Einstein Article Recommendations in Flow | Unlimited for agent users Einstein Article Recommendations in Flow | Unlimited for agent users Einstein Article Recommendations in Flow | ||
|
Service Replies |
Available for purchase | Available for purchase | |||
|
Conversation Summaries |
Available for purchase | Available for purchase | |||
|
Enhanced Messaging |
Available for purchase | Available for purchase | |||
|
Einstein Bots |
Available for purchase | ||||
|
Feedback Management |
Available for purchase | Available for purchase | |||
|
Help Center |
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|
Service Catalog |
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|
Authenticated Portal |
Available for purchase | Available for purchase | |||
|
Customer Community |
Available for purchase | Available for purchase | |||
|
Work Order Management |
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|
Service Catalog |
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|
Asset Management and Product Tracking |
|
Sales Enterprise $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30,000 円 user/month 2 500 kr user/month £ 200 user/month |
Service Enterprise $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30,000 円 user/month 2 500 kr user/month £ 200 user/month |
Sales and Service Unlimited $ 450 user/month $ 450 user/month 450 € user/month AU$ 630 user/month 54,000 円 user/month 4 500 kr user/month £ 360 user/month |
Einstein 1 for Sales $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78,000 円 user/month 6 500 kr user/month £ 520 user/month |
Einstein 1 for Service $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78,000 円 user/month 6 500 kr user/month £ 520 user/month |
|
|---|---|---|---|---|---|
|
Document Generation |
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|
Document Tracking and Approvals |
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|
Data Processing Engine |
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Flow Builder |
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Lightning App Builder |
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AppExchange |
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Customizable Profiles and Page Layouts |
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Lightning Platform |
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Email Integration with Gmail or Outlook |
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Field Service Scheduling Optimization |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | Available for purchase |
|
Field Service Asset, Inventory, and Product Tracking |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | Available for purchase |
|
Field Service Opportunities |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | Available for purchase |
|
Field Service Mobile App |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | Available for purchase |
|
Developer Sandbox |
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|
Developer Pro Sandbox |
Available for purchase | Available for purchase | |||
|
Full Sandbox |
Available for purchase | Available for purchase | 1 full sandbox include per org | 1 full sandbox include per org | 1 full sandbox include per org |
|
Partial Sandbox |
1 partial sandbox included per org | 1 partial sandbox included per org | 1 partial sandbox included per org | 1 partial sandbox included per org | 1 partial sandbox included per org |
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AppExchange |
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Workflow and Approval |
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Custom Profiles and Page Layouts |
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Lightning App Builder |
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Email Templates |
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Data Storage Per User |
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File Storage Per User |
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Unlimited Custom Applications |
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Roles and Permissions |
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|
Record Types (Per Object) |
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|
Salesforce Identity |
|
Sales Enterprise $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30,000 円 user/month 2 500 kr user/month £ 200 user/month |
Service Enterprise $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30,000 円 user/month 2 500 kr user/month £ 200 user/month |
Sales and Service Unlimited $ 450 user/month $ 450 user/month 450 € user/month AU$ 630 user/month 54,000 円 user/month 4 500 kr user/month £ 360 user/month |
Einstein 1 for Sales $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78,000 円 user/month 6 500 kr user/month £ 520 user/month |
Einstein 1 for Service $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78,000 円 user/month 6 500 kr user/month £ 520 user/month |
|
|---|---|---|---|---|---|
|
Manufacturing Cloud Intelligence |
Available for purchase | Available for purchase | Available for purchase | ||
|
Data Cloud |
Available for purchase | Available for purchase | Available for purchase | 100K credits | 100K credits |
|
Scheduler |
Available for purchase | Available for purchase | Available for purchase | ||
|
Slack — Enterprise Grid |
Available for purchase | Available for purchase | Available for purchase | ||
|
Sales Programs |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | |
|
Sales Planning |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | |
|
Salesforce Maps |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | |
|
Einstein for Sales |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | |
|
Partner Community for Manufacturing |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | |
|
Digital Engagement |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | |
|
Service Cloud Voice (BYOT) |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | |
|
Service Cloud Einstein |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | |
|
Feedback Management |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | |
|
Einstein Conversation Insights |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | |
|
Einstein for Service |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | |
|
Customer Community for Manufacturing |
Available for purchase | Available for purchase | Available for purchase | Available for purchase |
Extend the power of Manufacturing Cloud with these related apps and add-ons.
Rebate Management
from
$
75
Build, manage, and analyze channel incentive management to drive channel sales and loyalty.
Manufacturing Intelligence
from
$
165
Deliver actionable insights throughout the entire sales and revenue cycle.
MuleSoft Anypoint Platform
Request a quote.
Instantly connect a growing list of manufacturing applications and data with speed and scale.
Flow for Industries
Request a quote.
OmniStudio
Business Rules Engine
Document Generation
Data Processing Engine
Intelligent Document Automation
Salesforce Scheduler
Then, choose the Success Plan that’s right for your business.
With resources, guidance, and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a
future with AI.
Standard Success Plan
Set your company up for success with self-guided, always-on resources.
Included in all licenses
Included in all licenses
Included in all licenses
Included in all licenses
Included in all licenses
Included in all licenses
Included in all licenses
- Access to Knowledge Articles, documentation, and Trailhead
- Global Trailblazer Community
Premier Success Plan
Start strong and grow your business with expert guidance and expedited support.
30% of net license fees
30% of net license fees
30% of net license fees
30% of net license fees
30% of net license fees
30% of net license fees
30% of net license fees
- Expert guidance and product education
- Health checks and recommendations
- Access to 24/7 support for business-stopping issues
- Bundled with Unlimited Edition
Signature Success Plan
Get the most value from Salesforce with a proactive partnership and personalized experience.
Contact your account executive
Contact your account executive
Contact your account executive
Contact your account executive
Contact your account executive
Contact your account executive
Contact your account executive
- Designated Customer Success Manager
- Customer Success Score
- Proactive Monitoring and Key Event Management
- Fastest 24/7 support response times
Find your path to AI success with the right experts and apps.
Professional Services and Salesforce Certified Partners provide services to get you started with data and ensure long-term success with AI. Depending on your unique business needs, engaging with either or both can maximize your ROI.
Professional Services
Realize value quickly and become self-sufficient with Salesforce.
Partners
Innovate and grow faster with pre-built apps and expertise on AppExchange.
Ready to take the next step with the world's #1 CRM for Manufacturing?
Start your trial.
Try Manufacturing Cloud free for 30 days. No credit card, no installations.
Talk to an expert.
Tell us a bit more so the right person can reach out faster.
Watch a demo.
Learn how Salesforce connects the value chain.
Manufacturing Cloud Pricing FAQ
Manufacturing Cloud is built on Customer 360, so your existing org and customizations will not be disrupted.
Sales Cloud is included in the purchases of the following three products
- Manufacturing Cloud — Sales
- Manufacturing Cloud — Sales and Service
- Manufacturing Cloud — Einstein 1 Editions
Service Cloud is included in the purchases of the following three products
- Manufacturing Cloud — Service
- Manufacturing Cloud — Sales and Service
- Manufacturing Cloud — Einstein 1 Editions
Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1-800-664-9073 to discuss exactly what kind of products you're looking to add and how we can help.
Most Salesforce products including Manufacturing Cloud Use annual contracts, but Salesforce subscription terms vary. Chat with a sales representative to discuss payment and billing options for your products.
You can add products or upgrade at any time, but some products may need to scale together. Reach out to our sales department to see what works for your business.
We know things don't always go according to plan, and we're here and will try our best to support. Reach out to a sales representative at 1-800-664-9073 to discuss options.