Connected Assets
Connected Assets lets you unlock peak asset performance with intuitive visualization, predictive maintenance, and optimization.
It's a powerful solution to expand what Manufacturing Cloud can do.
Deliver innovative connected asset experiences and services.
Unlock peak asset performance with intuitive visualization, predictive maintenance, and optimization.
End-to-end Asset Visibility
- Connected Digital Asset See a digital representation of installed assets, their components, features, and software. Configure action controls to enable direct interactions with the physical asset.
- Asset Performance Monitoring An intuitive asset visualization gives alerts driven by telemetry data for condition monitoring. Track and monitor key performance metrics, like asset condition, temperature, pressure, asset condition, and more in one platform.
- Actionable Telematics Framework Monitor and act on comprehensive telematics data in real-time. Enable business users to connect IoT events with conditions and actions, driving declarative orchestration for the events.
Unlock New Revenue Streams
- Bring Asset data into the CRM Drive upsells with a 1:1 visual mapping of subscriptions, services, and features turned on or available.
- Turn data into revenue Drive new revenue streams with asset telematics data by creating meaningful offers and services that your customers will find valuable.
- Innovate with new subscriptions or services. Iterate on new business models or revenue streams based on rich data in the CRM, such as past purchases or website interest.
Personalize Any Moment
- Harmonize manufacturing data. Connect customer and asset data for consistent, up-to-date profiles at every touchpoint. Create personalized experiences and track lifetime value for both customers and assets.
- Update any channel, anywhere, in real time. Harmonize and take action on telematics data at scale and across any channel with rule-based event frameworks.
- Drive proactive service and maintenance. Predict upcoming maintenance, enhance selling opportunities, ensure one-visit resolution, boost customer satisfaction, and drive revenue growth.
Connected Assets with Manufacturing Cloud
- Use a purpose-built platform. Leverage the world’s #1 AI CRM to create customizable, predictive, and hyper-relevant experiences, ready for you.
- Accelerate your innovation. Focus your engineering resources on building value-add offerings and services, instead of starting from scratch.
- Reduce technical debt. Reduce time to market and architectural complexity with a single, customizable platform built for your needs.
Extend the power of Connected Assets with these related products.
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Field Service
Optimize field teams with our best in class scheduling engine and access to offline data. Improve field visits and drive efficiency.
Einstein AI
Create customizable, predictive, and generative AI experiences to fit all your business needs safely.
Manufacturing Cloud for Sales
Manage your entire book of business on a single platform. View opportunities, run-rate agreements, demand forecasts, and projects.
Experience Cloud for Manufacturing
Launch data-powered sites, portals, and apps, connected across the customer journey.
Connected Assets Pricing
Offer real-time actionability for a truly connected and actionable asset experience.
Connected Assets
Available as an add-on to Industry & Field Service
$15,000
org/month
Billed Annually (Includes 10,000 Assets)
- Real-time Actionability
- Predictive Maintenance
- Connected Assets Insights
Manufacturing Cloud — Service
Deliver connected service experiences and develop new revenue streams.
$250
user/month*
Billed Annually
- Sales and Service Unlimited Edition
- Advanced Platform Customization
- Service Cloud
Manufacturing Cloud — Sales
Unify and manage your complete book of business.
$250
user/month*
Billed Annually
- Sales and Service Unlimited Edition
- Advanced Platform Customization
- Service Cloud
Manufacturing Cloud Einstein 1 for Service Edition
Bring together tools to build your data foundation and embed AI capabilities across service delivery to maximize productivity and improve customer satisfaction.
$650
user/month*
Billed Annually
- Sales and Service Unlimited Edition
- Service AI
- Data Cloud Slack, and more
Maximize ROI with the #1 Success Ecosystem.
From support, expert guidance, and resources to our partners on AppExchange, the Success Ecosystem is here to help you unlock the full power of your investment.
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Connected Assets FAQ
Connected assets software — including telematics data analytics — helps manufacturing businesses manage the data, connectivity, and functionality associated with operating connected or software-defined assets.
The abundance of telematics data from assets can be incredibly lucrative for any manufacturing business. By bringing it into one platform, and allowing customer-facing teams to act on it, manufacturing companies can turn this data into revenue, offering customized services for their customers.
The large volume of connected asset data can be overwhelming. By using analytics or AI tools to securely analyze this data and highlight critical information about assets or safety, you can strengthen relationships and drive revenue.
