Cover of the Salesforce State of Marketing report

See the top trends in data, AI, and more — from nearly 5,000 marketers worldwide.

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Build a connected marketing and service strategy in four steps.

In this guide, learn how to grow relationships and revenue with unified marketing and service experiences — powered by unified data and trusted AI.

AI marketing tools FAQs

The best AI marketing tools are used to automate tasks, analyze data, personalize customer experiences, optimize campaigns, and provide predictive insights for improved marketing performance.

Many AI tools assist with content creation by generating text for emails, social media posts, blog outlines, and ad copy, saving time and ensuring content relevance.

The best AI tools for personalization boast high marks in categories like ease of use, integration capabilities, performance, and value. Some of the top personalization tools include Salesforce Marketing Cloud, Drift, and ManyChat.

Top AI tools for predictive analytics help forecast customer behavior, identify churn risks, predict future sales, and optimize lead scoring for more effective targeting. Some of the top tools for predictive analytics include Salesforce Marketing Cloud, FeedHive, and Improvado AI Agent.

AI tools optimize advertising by automating bid management, audience targeting, ad creative optimization, and performance analysis across various digital ad platforms.

Businesses should consider their specific marketing goals, integration capabilities with existing systems, ease of use, scalability, data privacy features, price point, and vendor support.