Astro in front of a chart showing commerce sales

What is Content Marketing Software?

You’ve identified your target audience. You’ve researched your competition. You’ve defined your goals. You have the talented team, the generous budget, and all the other resources you need to develop the best marketing campaign of your career. But even the highest-quality content is useless if nobody sees it. Sure, developing compelling content has always been a critical aspect of successful marketing. But with the increasing complexity and features when it comes to communication channels, the strategies for distributing that content are just as important. Content marketing software is the tool that can help you get your content out there in a way that’s targeted, meaningful, and engaging.

Content marketing software can transform your marketing approach from an art to a science by assisting with various tasks throughout the content creation process, from planning to execution to monitoring. Content marketing software can make content creation easier than ever and ensure your content not only reaches your intended audience but truly resonates with them.

Let’s break down what content marketing software is, how it can be a key contributor to the success of your business, and how to choose the options that can have the most positive impact on your business.

Cover of the Salesforce State of Marketing report

See the top trends in data, AI, and more — from nearly 5,000 marketers worldwide.

What is content marketing software?

Simply put, content marketing software is a tool that simplifies a specific task related to planning, executing, or monitoring your content strategy. Some other types of content marketing software are content analytics, content creation, content curation, and content distribution software.

Most types of content marketing software have one or two very particular purposes. That’s where a content marketing platform is different. This category of content marketing software has the capabilities to assist with several content-related tasks to streamline the creation and management of your entire marketing campaign providing a cohesive system that ensures consistency and efficiency across all your marketing activities. 

Plus, it automates and optimizes your workflow so that every piece of content is aligned with your overall marketing strategy, optimizing its reach and impact. Let’s do a deeper dive into content marketing software, but we’ll focus on the content marketing platform as it’s the most powerful type of content marketing software.

Build lasting relationships that drive growth with Marketing Cloud.

Action all your data faster with unified profiles and analytics. Deploy smarter campaigns across the entire lifecycle with trusted AI. Personalize content and offers across every customer touchpoint.

What are the benefits of content marketing software?

By assisting with any of various tasks throughout the lifecycle of your content, content marketing software significantly boosts the performance of your marketing assets in several ways:

Increased audience engagement

Content marketing software ensures that your content is relevant and timely, capturing the attention of your audience and encouraging interaction. An example of this in practice, a telecommunications company using to create personalized content based on user data, such as preferred services or usage patterns. The company could develop content like tailored blog posts or targeted promotional emails that resonate more deeply with their customers and increase engagement with their brand.

Astro standing with outstretched hands in front of the Marketing Cloud newsletter.

Stay up to date on all things marketing.

Sign up for our monthly marketing newsletter to get the latest research, industry insights, and product news delivered straight to your inbox.

Improved brand awareness

This type of tool consistently delivers high-quality content that’s tailored to your target audience to keep your brand top of mind. Consider a travel agency that uses content marketing software to craft compelling travel stories and customer testimonials tailored to their customers’ preferences. They would then distribute the content through different channels, analyze engagement, and use the insights to make their marketing tactics more effective. By consistently sharing engaging and visually appealing content, the travel agency increases its visibility and reputation as a trusted source for memorable travel experiences.

Enhanced lead generation

With its effective targeting capabilities, content marketing software helps attract potential customers and move them through the sales funnel to conversion. As an example, imagine a midsized manufacturing company using the software to create and manage engaging white papers and case studies that highlight their expertise in supply chain management. Content marketing software helps the company generate leads and then collect them by requiring visitors to give their contact information in exchange for access to those resources. This helps the company build a sales pipeline and allows them to directly reach out to potential clients who have shown interest in their services and solutions.

What are the key features of content marketing software?

Every business has its own unique needs and goals, but some capabilities of content marketing software are universally essential. That’s because they excel at streamlining operations and making campaigns more effective. These are generally standard for this type of software:

Content planning and strategy

This feature helps ensure that your content will align with your business goals and target the intended audience. Plus, a well-defined strategy helps keep your resources and timelines organized. Content marketing software that assists with tasks like market research, audience segmentation, and editorial calendaring lets you plan topics that resonate with your audience and schedule content releases in an organized manner.

Content creation

High-quality, engaging content attracts customers, builds brand trust with them, and ultimately helps retain them. Some types of content marketing software have templates and tools for creating various types of content, like blogs, videos, and infographics. They might also include search engine optimization (SEO) recommendations and integration with digital asset management.

Collaboration

Collaboration tools allow your team members to work together seamlessly wherever they are, so they help maintain a unified voice for your brand. Some types of content marketing software offer features like real-time editing, feedback, and approval processes. Capabilities such as task assignments, progress tracking, and communication tools can help your teams stay aligned and productive in working toward their goals.

Content distribution

This capability helps ensure your content reaches your intended audience through the right channels. Effective distribution maximizes the visibility and relevance of your content for more traffic and conversions. It can help distribute your content across a variety of channels, like social media, email newsletters, and blogs. Some options let you customize your content for different platforms and schedule your content to post at the most effective times.

Analytics

This feature measures the success of your content marketing communications so you can make data-driven decisions. An effective analytics tool will give you detailed reports on metrics like engagement, reach, and conversion. Options that allow you to track return on investment (ROI) and have the capability to segment your data for deeper insights can help you continuously improve your strategies.

What to consider when choosing content marketing software

Although there are many factors to consider when you’re selecting content marketing software, there are some capabilities that are particularly important, like these:

Scalability

As your business grows, your content marketing needs will evolve. A scalable software system can handle any increased demands without compromising the quality or performance of your content. For example, it can manage a surge in content production and distribution as your company expands into new markets. There are also simpler scalable options of other types of content marketing software with tools specifically for discovery, analytics, SEO optimization, and other capabilities. Some of these are available at no cost, so you can start with a free version and then upgrade to paid plans as your business grows.

Flexibility

The ability to adapt to various content types and marketing strategies is key in flexibility because it allows you to stay current with industry trends and your audience’s preferences without software limitations holding you back. For instance, a flexible options can easily incorporate emerging content formats like augmented reality experiences, while a more basic one might limit you to text and images.

Integration

Seamless integration with other tools in your marketing technology stack enables a streamlined workflow to ensure that your data flows freely between systems, which helps enhance efficiency and reduce the risk of errors. For example, a software option that integrates well with your customer relationship management (CRM) system can automatically personalize your content based on customer data.

UX/ease of use

A user-friendly interface ensures that your entire staff can use the software - even team members who aren’t especially tech savvy. A software option with an intuitive design and clear navigation can empower your team to create, distribute, and analyze content without requiring extensive training, but a complex systems can make your teams more frustrated and less productive.

AI-powered content optimization

This involves using artificial intelligence (AI) to analyze user engagement and preferences to recommend content improvements to features like SEO, readability, or personalization. Looking ahead, AI systems might eventually be capable of creating highly optimized content from scratch, which would significantly reduce your team’s workload and even increase the effectiveness of your campaign.

Interactive content

Interactive content like quizzes, polls and interactive videos engage users on a deeper level than static content. They encourage active participation, which can lead to higher engagement rates and more meaningful brand interaction. In the future, this trend could expand with the integration of virtual and augmented reality to make customer experiences even more immersive and memorable, transforming how your audience interacts with your brand.

Influencer marketing collaborations

These collaborations involve brands partnering with social media influencers to reach broader audiences in a more authentic, more engaging way. As this trend continues to grow, there may be more sophisticated, more consistent integrations between content marketing software and influencer networks, which would make it easier for your brand to find and collaborate with influencers whose followers are the best match for your target demographics. We might also see an increase in the use of data analytics to measure the impact of these partnerships more accurately and to improve them over time.

But no matter how the landscape of marketing shifts in the future, the ability to communicate your content to your target audience effectively will always be fundamental. The right content marketing software can equip you with the tools to craft compelling content, manage and streamline your workflows, and continuously adapt to new trends. Choosing a software solution that excels in scalability, flexibility, integration, and user experience can ensure that your messages not only are seen but also are impactful. Content is a key determinant of success, and having the right tools to manage and optimize it is indispensable.