Data Cloud

First-Party Data Advertising

Create personalized campaigns across the entire customer lifecycle — from paid search, to social, display, OTT, and beyond.

* This stat is provided by Simplicity.

Find more customers like your best customers.

Natively unify consented data, both anonymous and known, from customers across any touchpoint — including marketing, commerce, sales, and service.

Stylizied interface of a Unified Customer Profile, next to a user interface for setting up a new data stream

Use partner integrations to better resolve identities and enrich profiles. Pull demographic, socioeconomic, behavioral, and transactional data together to reveal deeper insights on your customers.

A detailed customer profile including loyalty tier, affinities, lifetime value, and engagement score. Also, an example of the insights page.

Identify your most valuable customers based on specific behaviors, preferences, and interactions with your brand. Use generative AI — grounded in first-party data — to build lookalike segments in minutes through an intuitive, drag-and-drop interface.

Agentforce chat window with a conversation about building a new audience segment. It is next to an Agentforce user interface displaying segment generation.

Activate across every platform and channel from a single place within Data Cloud. Activate segments to destinations like Google, Meta, Amazon, LinkedIn, Trade Desk, Snapchat, Yahoo! and Liveramp. Enable connected experiences across sales, service, commerce, email, SMS, Whatsapp, and web.

Example of securely activating a segment to preferred partners.
Stylizied interface of a Unified Customer Profile, next to a user interface for setting up a new data stream
A detailed customer profile including loyalty tier, affinities, lifetime value, and engagement score. Also, an example of the insights page.
Agentforce chat window with a conversation about building a new audience segment. It is next to an Agentforce user interface displaying segment generation.
Example of securely activating a segment to preferred partners.

Improve return on ad spend.

Avoid oversaturation and wasted spend by placing customers in only one high-priority segment at a time.

A waterfall segment for back-to-school shoppers

With Calculated Insights, use metrics like customer lifetime value, propensity to buy, and engagement scores to inform more precise, targeted outreach. And avoid wasteful spend on unreceptive customers.

Visualized data for trendlines, propensity score, and lifetime value calculation for a segment of recent purchasers

Save money on ad costs and reduce ad fatigue by activating ads only to the most relevant audiences. For example, you can suppress customers with open service cases or who have recently made a purchase.

An audience segment profile with an audience suppression user interface for customers with open service cases
A waterfall segment for back-to-school shoppers
Visualized data for trendlines, propensity score, and lifetime value calculation for a segment of recent purchasers
An audience segment profile with an audience suppression user interface for customers with open service cases

Increase customer lifetime value.

Get valuable segment-level insights from Google and Amazon ad partners. Access deeper insights on customer demographics, affinities, and interests to optimize your ad targeting and messaging.

User interface of Google audience insights, including affinity, in-market, and demographics

Use Marketing Cloud Intelligence’s out-of-the-box dashboards and insights to optimize campaign performance across channels — improving awareness, conversions, and lifetime value.

An Einstein insight next to metric dashboards displaying conversions and impressions

Upon click-through, send customers to personalized web, mobile, and ecommerce experiences that highlight upsell/cross-sell opportunities and provide incentives for purchase.

A dashboard displaying a customer profile and insights, alongisde a personalized upsell email based on recent purchases
User interface of Google audience insights, including affinity, in-market, and demographics
An Einstein insight next to metric dashboards displaying conversions and impressions
A dashboard displaying a customer profile and insights, alongisde a personalized upsell email based on recent purchases

Get the most out of your ad strategy with our trusted ecosystem of ad partners.

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First-Party Data Advertising FAQ

A digital advertising platform is a software tool that allows businesses to create, manage, and deliver online advertising campaigns. These platforms provide a centralized hub for managing various advertising channels, such as search, social media, display, and video. They offer features like campaign creation, audience targeting, budget allocation, ad scheduling, and performance tracking.

The best advertising platform for you depends on your specific goals and target audience. Consider popular options like Google Ads for search and display advertising, Facebook Ads for social media marketing, and LinkedIn Ads for B2B outreach.

Choosing the right advertising platform depends on your target audience, marketing goals, budget, and desired features. Consider platforms like Google Ads, Facebook Ads, Instagram Ads, and LinkedIn Ads. Each platform offers unique targeting options and measurement tools. Evaluate your needs and select the platform that aligns best with your marketing objectives.

First-party advertising is a marketing strategy where businesses collect and use their own first-party data to target and personalize ads to their customers. This data can include customer demographics, purchase history, website behavior, and email interactions. By using first-party data, businesses can create highly targeted and effective advertising campaigns.