Deliver personalized customer engagement at scale, with marketing software built on the world’s #1 CRM.
- Gain a unified view of your customer by connecting their data across every channel and device
- Reach new audiences with first-, second-, and third-party data
- Pair customer data with AI to deliver personalized, connected experiences
- Listen, interpret, and respond to customer intent
- Create two-way, real-time engagement from awareness to advocacy
- Anticipate and deliver the next best action for every customer
- Engage customers across the entire journey by connecting marketing, commerce, sales, service, and more
- Get deep insights across all channels and devices with AI and Google Analytics 360
- Act on those insights with data-driven, personalized experiences across every stage of your customers’ relationship with your brand
Here’s why companies are using Marketing Cloud.
80
%
increase in data sources used by marketing organizations from 2021 to 2023*
#
1
where marketers rank improving use of tools and technologies as a priority and a challenge*
72
%
of high-performing marketers are able to analyze marketing performance in real-time*
73
%
of customers expect companies to understand their unique needs and expectations*
* "State of Marketing," Salesforce Research, November 2022.
** "State of the Connected Customer," Salesforce Research, May 2022.
Join the Salesforce Marketing Cloud users that are delivering next-level customer experiences.
Salesforce helps us deliver the right event to the right fan at the right moment.
Kat FrederickCMO, Ticketmaster
Ready to take the next step?
Talk to an expert.
Tell us a bit more so the right person can reach out faster.
Stay up to date.
Get the latest research, industry insights, and product news delivered straight to your inbox.
