Agentforce for Media and Entertainment
Unlock a limitless digital workforce to sell smarter, boost efficiency, and personalize experiences for subscribers, fans, and advertisers.
What is Agentforce for Media and Entertainment?
Agentforce for Media and Entertainment is an agentic AI solution built on a deeply unified platform that enables media organizations to transform advertising sales, subscriptions, and support.
Building Blocks of Agentforce for Media and Entertainment
Deep understanding of the workflows media and entertainment personas need help with to improve their efficiency.
Unstructured and structured industry data across sources, harmonized for the right context, and actioned through specialized media and entertainment data models.
Deep industry actions that cater to specific media and entertainment personas surfaced through Media Cloud.
Easily integrates with platform and third-party data for simplified advertising campaign workflows and campaign fulfillment.
Get started today with pre-built Agentforce skills and use cases for media and entertainment.
Advertising Proposal
Create advertising proposals in no time with Agentforce. Swiftly process information from multiple sources, create opportunity records, and surface relevant products to boost seller productivity and sales velocity.
Build and customize AI agents swiftly for any use case.
Leverage pre-built skills with media expertise. Build upon your existing investments with our industry-specific data models, APIs, and workflows.
AI pre-built for media and entertainment
Quickly start using AI for media and entertainment without having to build anything from scratch.
Customize with low code
Rapidly create and customize AI agents with AI-powered low code builder.
Built-in data security
Secure data with Einstein Trust Layer, while adhering to regulatory compliance.
Ready to take the next step with the world's #1 AI CRM for Media and Entertainment?
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Try Media Cloud free for 30 days. No credit card, no installations.
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Learn how Salesforce for Media and Entertainment helps grow audiences and advertisers with trusted AI.
Agentforce for Media and Entertainment FAQs
Agentforce for Media and Entertainment is designed to supercharge advertising sales, subscriptions, and support. It provides powerful solutions for advertising, digital media, and customer service. With Agentforce, you can sell smarter, streamline operations, and boost efficiency using data and trusted AI.
Agentforce for Media and Entertainment is a powerful agentic AI solution designed to enhance your business operations in several key areas. It streamlines and optimizes your advertising sales processes to increase revenue, efficiently manages subscriptions to improve customer retention and satisfaction, and provides top-notch customer service with powerful tools and automation. By using data and AI, it helps streamline operations and boost overall efficiency, while also enabling smarter and more effective selling.
Agentforce for Media and Entertainment stands out from traditional chatbots in several key ways. First, it uses advanced AI capabilities, using large language models (LLMs) to understand and generate natural language, making interactions more nuanced and context-aware. Second, it integrates seamlessly with your unique business data, including both structured and unstructured data, to provide personalized outputs and uncover important business insights. Third, Agentforce can learn from interactions and adapt over time, enhancing productivity and decision-making. Additionally, it can handle complex activities such as writing, coding, problem-solving, and creative tasks, which are beyond the capabilities of rule-based chatbots. Finally, AI agents like Agentforce require less extensive training and configuration, making them quicker and easier to implement.
Deploying Agentforce in your media company using pre-built industry AI is a relatively swift process. Thanks to its advanced AI capabilities and pre-built media-specific data models, Agentforce requires less extensive training and configuration compared to traditional chatbots. This means you can implement it quickly and start seeing benefits in a shorter amount of time. The exact deployment timeline can vary based on your specific needs and the complexity of your business processes, but the streamlined setup process is designed to get you up and running efficiently.
Every Salesforce customer can get started with Agentforce for free. Salesforce Foundations gives you the ability to have a free tier of every Salesforce cloud you don’t already have access to, including Agentforce. Click here to learn more.
Disclaimer: Salesforce pre-built Agentforce capabilities are constantly being enhanced based on customer feedback and may not reflect actual product details. Solutions may not be currently available, delivered on time or at all. Customers should make purchase decisions based upon solutions that are currently available.