Shield Pricing
Explore our solutions to ensure comprehensive security for critical data in your Salesforce org.
Maximize trust and automate compliance.
Shield
Combining four security products in one suite, Shield allows you to maintain a strong security posture
30% of net spend
Event Monitoring
Monitor business-critical data and enhance security while mitigating potential threats.
10% of net spend
Field Audit Trail
Track granular changes, and automatically create audit logs to stay compliant.
10% of net spend
Platform Encryption
Natively encrypt data at rest and manage your own encryption keys.
20% of net spend
Extend the power of your data security and privacy with these products.
Mobile App Plus
Enhance end-point security with native app management, enabling IT to secure employee devices.
Security Center
10% of net spend
View, analyze, and manage your security health in a single view. Simplify how you monitor your security, compliance, and governance metrics.
Privacy Center
15% of net spend
Simplify data management to reduce compliance costs and maintain trust while streamlining customer consent.
Then, choose the Success Plan that’s right for your business.
With resources, guidance, and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a
future with AI.
Standard Success Plan
Set your company up for success with self-guided, always-on resources.
Included in all licenses
- Access to Knowledge Articles, documentation, and Trailhead
- Global Trailblazer Community
Premier Success Plan
Start strong and grow your business with expert guidance and expedited support.
30% of net license fees
- Expert guidance and product education
- Health checks and recommendations
- Access to 24/7 support for business-stopping issues
- Bundled with Unlimited Edition
Signature Success Plan
Get the most value from Salesforce with a proactive partnership and personalized experience.
Contact your account executive
- Designated Customer Success Manager
- Customer Success Score
- Proactive Monitoring and Key Event Management
- Fastest 24/7 support response times
Find your path to AI success with the right experts and apps.
Professional Services and Salesforce Certified Partners provide services to get you started with data and ensure long-term success with AI. Depending on your unique business needs, engaging with either or both can maximize your ROI.
Professional Services
Realize value quickly and become self-sufficient with Salesforce.
Partners
Innovate and grow faster with pre-built apps and expertise on AppExchange.
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Shield Pricing FAQ
The contract price for our platform is calculated as a percentage of how much you spend on other applicable Salesforce products (for example, products that are technically compatible). If you have questions about which of your products are applicable, reach out to a sales representative at 1-800-664-9073 for details.
You can start with a 30-day free trial and decide which product you need. We have all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1-800-664-9073 to discuss exactly what products you’re looking to add and how we can help.
We know things don’t always go according to plan, and we’re here and will try our best to support. Reach out to a sales representative at 1-800-664-9073 to discuss options.
In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange.
Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.
We offer several advisory, adoption, and support plans to our customers. To learn more, visit Success Cloud.
Most Salesforce products use annual contracts, but Salesforce subscription terms vary. Chat with a sales representative to discuss payment and billing options for your products.
You can add products or upgrade at any time, but some products may need to scale together. Reach out to our sales department at 1-800-664-9073 to see what works for your business.