YMCA of Delaware

Staff members spend less time on manual tasks and more time connecting with customers, thanks to their new Salesforce ecosystem.

$ 500K
in staff salary costs saved annually
4 x
increase in online program registrations
20 %
of membership sales occur online

Salesforce has helped us streamline time-consuming processes so our teams can focus on the member experience instead of managing transactions. We love that we can be more member-centric in our welcome centers."

Jennifer McPherson
Vice President, Membership and Programs, YMCA OF DELAWARE