Executive urgency to incorporate AI tools into business operations has increased 7x over the past six months and is now a top concern, above inflation or the broader economy.
Dreamforce 2024: Key Announcements and a New AI Era with Agentforce
All the biggest news from the largest AI event in the world
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Customer Success Stories
Saks Fifth Avenue
“With Salesforce’s expertise in leveraging the power of data and AI, we will be better equipped to serve luxury shoppers with seamless experiences tailored to their individual preferences.”
Indiana Fever
Since October 2023, the Fever has experienced a 10x increase in fan interactions on the WNBA app and team website. Plus, an additional 1.3 million followers are now following the Fever’s social media channels.
Wyndham
“Our agents now have a consolidated view of the information they need to respond to guests efficiently, accurately, and with better personalization. This helps us serve our key stakeholders: our franchisees, our guests, and our team members.”
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Demos: Agents in Action
Sales Coach Agent
Sales Agent SDR
Service Agent
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Stories & Insights from the Newsroom
Leadership Insights
It won’t just be chatbots or copilots or agents serving business needs — it will be all of them operating as one to shape the future of enterprise IT.
EVP, Salesforce AI Platform
Our vision is bold: to empower one billion agents with Agentforce by the end of 2025. This is what AI is meant to be.
Chair, CEO and Co-Founder, Salesforce
It’s people with AI — it’s not people versus AI. It’s a way of bringing these sorts of complementary skills and intelligence to the table to get even better business outcomes.
Paula GoldmanChief Ethical and Humane Use Officer, Salesforce
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AI Statistics
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