John Kucera is Senior Vice President of Product Management at Salesforce and leads the Automation Services product team. He is responsible for Einstein Chatbots, Flow, and Einstein Next Best Action. John also drives the Einstein Automate vision across the Salesforce Platform, Mulesoft, and Salesforce Industries, enabling end-to-end automation, integrated across any system. John earned his BS in Electrical Engineering at Northwestern University, and his MBA in Business at Stanford Graduate School of Business.