Raises FY23 GAAP Operating Margin Guidance to ~3.8% and Non-GAAP Operating Margin Guidance to ~20.4%

• First Quarter Revenue of $7.41 Billion, up 24% Year-Over-Year, 26% in Constant Currency
• Current Remaining Performance Obligation of $21.5 Billion, up 21% Year-Over-Year, 24% in Constant Currency
• First Quarter Operating Cash Flow of $3.68 Billion, up 14% Year-Over-Year
• Initiates Second Quarter FY23 Revenue Guidance of $7.69 Billion to $7.70 Billion, up ~21% Year-Over-Year
• Updates Full Year FY23 Revenue Guidance to $31.7 Billion to $31.8 Billion, up ~20% Year-Over-Year

SAN FRANCISCO, Calif. – May 31, 2022 – Salesforce (NYSE: CRM), the global leader in CRM, today announced results for its first quarter fiscal 2023 ended April 30, 2022.

“We had another great quarter, delivering $7.4 billion in revenue, up 24% year-over-year,” said Marc Benioff, Co-CEO, Salesforce. “There is no greater measure of our resilience and the momentum in our business than the $42 billion we have in remaining performance obligation, representing all future revenue under contract. While delivering incredible growth at scale, we’re committed to consistent margin expansion and cash flow growth as part of our long-term plan to drive both top and bottom line performance.”

“Our financial results once again demonstrate the strength and durability of our business model as we continue to see strong demand from customers across the entire Customer 360 portfolio,” said Bret Taylor, Co-CEO, Salesforce. “Salesforce has become even more strategic and relevant to our customers as we are providing them with the agility and resilience they need to drive growth and efficiency in these uncertain economic times.”

“Our portfolio of products remains well-positioned to serve our broad set of customers,” said Amy Weaver, President and CFO, Salesforce. “We have been able to deliver strong growth while also driving disciplined decision-making, enabling us to expand our operating margin guidance for the full year.”

Salesforce delivered the following results for its fiscal first quarter:

Revenue: Total first quarter revenue was $7.41 billion, an increase of 24% year-over-year, and 26% in constant currency. Subscription and support revenues for the quarter were $6.86 billion, an increase of 24% year-over-year. Professional services and other revenues for the quarter were $0.56 billion, an increase of 30% year-over-year.

Operating Margin: First quarter GAAP operating margin was 0.3%. First quarter non-GAAP operating margin was 17.6%.

Earnings per Share: First quarter GAAP diluted earnings per share was $0.03, and non-GAAP diluted earnings per share was $0.98. Mark-to-market accounting of the company’s strategic investments benefited GAAP diluted earnings per share by $0.01 based on a U.S. tax rate of 25% and non-GAAP diluted earnings per share by $0.01 based on a non-GAAP tax rate of 22%.

Cash: Cash generated from operations for the first quarter was $3.68 billion, an increase of 14% year-over-year. Total cash, cash equivalents and marketable securities ended the first quarter at $13.50 billion.

Remaining Performance Obligation: Remaining performance obligation ended the first quarter at approximately $42.0 billion, an increase of 20% year-over-year. Current remaining performance obligation ended the first quarter at approximately $21.5 billion, an increase of 21% year-over-year, 24% in constant currency.

As of May 31, 2022, the company is initiating its second quarter GAAP and non-GAAP earnings (loss) per share guidance, second quarter current remaining performance obligation growth guidance, and second quarter revenue guidance. As of May 31, 2022, the company is updating its full year FY23 revenue guidance, full year FY23 GAAP and non-GAAP earnings per share guidance, full year GAAP operating margin guidance, and full year non-GAAP operating margin guidance. As of May 31, 2022 the company is reiterating its full year FY23 operating cash flow guidance.

Management will provide further commentary around these guidance assumptions on its earnings call, which is expected to occur on May 31, 2022 at 2:00 PM Pacific Time.

Our guidance assumes no change to the value of the company’s strategic investment portfolio as it is not possible to forecast future gains and losses. In addition, the guidance below is based on estimated GAAP tax rates that reflect the company’s currently available information, and excludes forecasted discrete tax items such as excess tax benefits from stock-based compensation. The GAAP tax rates may fluctuate due to future acquisitions or other transactions.

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For additional information regarding non-GAAP financial measures see the reconciliation of results and related explanations below.

Quarterly Conference Call

Salesforce plans to host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) to discuss its financial results with the investment community. A live webcast and replay details of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor.

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The risks and uncertainties referred to above include — but are not limited to — risks associated with the impact of, and actions we may take in response to, the COVID-19 pandemic, related public health measures and resulting economic downturn and market volatility; our ability to maintain security levels and service performance meeting the expectations of our customers, and the resources and costs required to avoid unanticipated downtime and prevent, detect and remediate performance degradation and security breaches; the expenses associated with our data centers and third-party infrastructure providers; our ability to secure additional data center capacity; our reliance on third-party hardware, software and platform providers; the effect of evolving domestic and foreign government regulations, including those related to the provision of services on the Internet, those related to accessing the Internet, and those addressing data privacy, cross-border data transfers and import and export controls; current and potential litigation involving us or our industry, including litigation involving acquired entities such as Tableau Software, Inc. and Slack Technologies, Inc., and the resolution or settlement thereof; regulatory developments and regulatory investigations involving us or affecting our industry; our ability to successfully introduce new services and product features, including any efforts to expand our services; the success of our strategy of acquiring or making investments in complementary businesses, joint ventures, services, technologies and intellectual property rights; our ability to complete, on a timely basis or at all, announced transactions; our ability to realize the benefits from acquisitions, strategic partnerships, joint ventures and investments, including our July 2021 acquisition of Slack Technologies, Inc., and successfully integrate acquired businesses and technologies; our ability to compete in the markets in which we participate; the success of our business strategy and our plan to build our business, including our strategy to be a leading provider of enterprise cloud computing applications and platforms; our ability to execute our business plans; our ability to continue to grow unearned revenue and remaining performance obligation; the pace of change and innovation in enterprise cloud computing services; the seasonal nature of our sales cycles; our ability to limit customer attrition and costs related to those efforts; the success of our international expansion strategy; the demands on our personnel and infrastructure resulting from significant growth in our customer base and operations, including as a result of acquisitions; our ability to preserve our workplace culture, including as a result of our decisions regarding our current and future office environments or work-from-home policies; our dependency on the development and maintenance of the infrastructure of the Internet; our real estate and office facilities strategy and related costs and uncertainties; fluctuations in, and our ability to predict, our operating results and cash flows; the variability in our results arising from the accounting for term license revenue products; the performance and fair value of our investments in complementary businesses through our strategic investment portfolio; the impact of future gains or losses from our strategic investment portfolio, including gains or losses from overall market conditions that may affect the publicly traded companies within our strategic investment portfolio; our ability to protect our intellectual property rights; our ability to develop our brands; the impact of foreign currency exchange rate and interest rate fluctuations on our results; the valuation of our deferred tax assets and the release of related valuation allowances; the potential availability of additional tax assets in the future; the impact of new accounting pronouncements and tax laws; uncertainties affecting our ability to estimate our tax rate; uncertainties regarding our tax obligations in connection with potential jurisdictional transfers of intellectual property, including the tax rate, the timing of the transfer and the value of such transferred intellectual property; uncertainties regarding the effect of general economic and market conditions; the impact of geopolitical events; uncertainties regarding the impact of expensing stock options and other equity awards; the sufficiency of our capital resources; our ability to comply with our debt covenants and lease obligations; the impact of climate change, natural disasters and actual or threatened public health emergencies; and our ability to achieve our aspirations, goals and projections related to our environmental, social and governance initiatives.

Further information on these and other factors that could affect the company’s financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings it makes with the Securities and Exchange Commission from time to time.  These documents are available on the SEC Filings section of the Financials section of the company’s website at http://investor.salesforce.com/financials/.

Salesforce, Inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

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