Stat	Action	Source	Month/Year
74% of IT leaders expect increased demand for their services over the next 18 months.	Copy	State of IT	07/2023
84% of IT leaders say their departments need to better address changing customer expectations.	Copy	State of IT	07/2023
82% of IT leaders say their departments need to better demonstrate business value.	Copy	State of IT	07/2023
35% of IT leaders say their KPIs are completely aligned with those of other departments.	Copy	State of IT	07/2023
IT leaders rank security threats as their top challenge.	Copy	State of IT	07/2023
78% of IT leaders say the role of AI in their organizations is well-defined.	Copy	State of IT	07/2023
64% of IT leaders are concerned about the ethics of generative AI.	Copy	State of IT	07/2023
62% of IT leaders are concerned about the impacts of generative AI on their careers.	Copy	State of IT	07/2023
87% of IT leaders expect more investment in automation over the next 18 months.	Copy	State of IT	07/2023
46% of IT departments have composable design strategies.	Copy	State of IT	07/2023
88% of IT leaders view system/app integration as critical for customer experience.	Copy	State of IT	07/2023
61% of salespeople say generative AI will help them better serve customers.	Copy	Generative AI Snapshot Series	06/2023