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Stat | Action | Source | Month/Year |
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Marketers' top generative AI concerns:
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State of Marketing | 05/2024 |
Marketers engage customers across an average of 10 channels. |
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State of Marketing | 05/2024 |
89% of marketers say they must continually innovate to remain competitive. |
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State of Marketing | 05/2024 |
60% of B2B marketers use ABM for customer acquisition.
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State of Marketing | 05/2024 |
64% of desk workers experience burnout once a month or more. |
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Slack: Workplace AI Trends | 06/2024 |
30% of workers do not feel passion for their job. |
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Slack: Workplace AI Trends | 06/2024 |
93% of global desk workers do not consider AI outputs completely trustworthy for work-related tasks. |
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Slack: Workplace AI Trends | 06/2024 |
Only 15% of workers strongly agree that they have the education and training necessary to use AI effectively. |
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Slack: Workplace AI Trends | 06/2024 |
Executive urgency to incorporate AI tools into business operations has increased 7x over the past six months and is now a top concern, above inflation or the broader economy. |
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Slack: Workplace AI Trends | 06/2024 |
Among desk workers who use AI tools, 81% say it’s improving their productivity. |
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Slack: Workplace AI Trends | 06/2024 |
Service organizations’ #1 priority is improving customer experience |
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State of Service | 04/2024 |
Service organizations' #1 challenge is keeping up with changing customer expectations |
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State of Service | 04/2024 |