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Stat | Action | Source | Month/Year |
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Store associates log into an average of 12 systems daily to do their jobs. |
|
Connected Shoppers | 08/2023 |
Estimated share of store associates using a mobile device for their job:
|
|
Connected Shoppers | 08/2023 |
Retail store associates spend 74% of their time on tasks unrelated to checkout. |
|
Connected Shoppers | 08/2023 |
17% of shoppers say they’ve used generative AI for shopping inspiration. |
|
Connected Shoppers | 08/2023 |
60% of shoppers say they’ve used their mobile devices while in a store. |
|
Connected Shoppers | 08/2023 |
59% of shoppers say they’ve made a purchase over social media — up from 15% in 2021. |
|
Connected Shoppers | 08/2023 |