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13-24 of 554
Stat | Action | Source | Month/Year |
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SMBs’ top factors for evaluating new technology:
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Small & Medium Business Trends | 12/2024 |
At growing SMBs, leaders’ #1 factor for evaluating new technology is AI capabilities. At stagnant and declining SMBs, it’s price. |
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Small & Medium Business Trends | 12/2024 |
35% of SMB leaders say AI capabilities are extremely important when evaluating technology — up from 13% in 2020 and 6% in 2019. |
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Small & Medium Business Trends | 12/2024 |
81% of SMB leaders say they would spend more for technology from trusted vendors |
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Small & Medium Business Trends | 12/2024 |
75% of SMBs are experimenting with or using AI.
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Small & Medium Business Trends | 12/2024 |
Growing SMBs are 1.8x more likely to invest in AI than declining SMBs. |
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Small & Medium Business Trends | 12/2024 |
Top SMB AI use cases
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Small & Medium Business Trends | 12/2024 |
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Small & Medium Business Trends | 12/2024 |
85% of SMBs with AI say they'll get a return on their investment. |
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Small & Medium Business Trends | 12/2024 |
91% of SMBs with AI say it boosts their revenue |
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Small & Medium Business Trends | 12/2024 |
90% of SMB leaders with AI say it makes operations more efficient. |
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Small & Medium Business Trends | 12/2024 |
87% of SMB leaders with AI say it helps them scale |
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Small & Medium Business Trends | 12/2024 |