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301-312 of 500
Stat | Action | Source | Month/Year |
---|---|---|---|
79% of consumers are reassessing their spending on retail due to economic conditions. |
|
Real Time Connected Customer Research | 01/2023 |
Poor service is the #1 reason consumers stop purchasing from a company. |
|
Real Time Connected Customer Research | 01/2023 |
72% of consumers say they will remain loyal to companies that provide faster service. |
|
Real Time Connected Customer Research | 01/2023 |
Consumers’ #1 frustration with organizations is disconnected experiences. |
|
Real Time Connected Customer Research | 01/2023 |
61% of consumers expect instant responses with up-to-date information when interacting across departments. |
|
Real Time Connected Customer Research | 01/2023 |
76% of consumers say they will remain loyal to companies that provide better data security. |
|
Real Time Connected Customer Research | 01/2023 |
65% of consumers say they will remain loyal to companies that offer a more personalized experience. |
|
Real Time Connected Customer Research | 01/2023 |
81% of consumers are reassessing their overall spending over the next 12 months. |
|
Real Time Connected Customer Research | 01/2023 |
Top factors in consumers' purchase decisions:
|
|
Real Time Connected Customer Research | 01/2023 |
70% of consumers are reassessing their spending on media and entertainment due to economic conditions. |
|
Real Time Connected Customer Research | 01/2023 |
77% of consumers are reassessing their spending on travel and hospitality due to economic conditions. |
|
Real Time Connected Customer Research | 01/2023 |
33% of sales leaders say their organizations use AI. |
|
State of Sales | 12/2022 |