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Stat | Action | Source | Month/Year |
---|---|---|---|
Only 29% of business leaders use data to inform their strategy in new markets. |
|
Untapped Enterprise Data | 02/2023 |
73% of business leaders agree data reduces uncertainty. |
|
Untapped Enterprise Data | 02/2023 |
73% of business leaders agree data helps make accurate decisions. |
|
Untapped Enterprise Data | 02/2023 |
73% of companies plan to maintain or increase employee training on data skills. |
|
Untapped Enterprise Data | 02/2023 |
79% of consumers are reassessing their spending on retail due to economic conditions. |
|
Real Time Connected Customer Research | 01/2023 |
Poor service is the #1 reason consumers stop purchasing from a company. |
|
Real Time Connected Customer Research | 01/2023 |
72% of consumers say they will remain loyal to companies that provide faster service. |
|
Real Time Connected Customer Research | 01/2023 |
Consumers’ #1 frustration with organizations is disconnected experiences. |
|
Real Time Connected Customer Research | 01/2023 |
61% of consumers expect instant responses with up-to-date information when interacting across departments. |
|
Real Time Connected Customer Research | 01/2023 |
76% of consumers say they will remain loyal to companies that provide better data security. |
|
Real Time Connected Customer Research | 01/2023 |
65% of consumers say they will remain loyal to companies that offer a more personalized experience. |
|
Real Time Connected Customer Research | 01/2023 |
81% of consumers are reassessing their overall spending over the next 12 months. |
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Real Time Connected Customer Research | 01/2023 |