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Stat Action Source Month/Year
Only 29% of business leaders use data to inform their strategy in new markets.
Untapped Enterprise Data 02/2023
73% of business leaders agree data reduces uncertainty.
Untapped Enterprise Data 02/2023
73% of business leaders agree data helps make accurate decisions.
Untapped Enterprise Data 02/2023
73% of companies plan to maintain or increase employee training on data skills.
Untapped Enterprise Data 02/2023
79% of consumers are reassessing their spending on retail due to economic conditions.
Real Time Connected Customer Research 01/2023
Poor service is the #1 reason consumers stop purchasing from a company.
Real Time Connected Customer Research 01/2023
72% of consumers say they will remain loyal to companies that provide faster service.
Real Time Connected Customer Research 01/2023
Consumers’ #1 frustration with organizations is disconnected experiences.
Real Time Connected Customer Research 01/2023
61% of consumers expect instant responses with up-to-date information when interacting across departments.
Real Time Connected Customer Research 01/2023
76% of consumers say they will remain loyal to companies that provide better data security.
Real Time Connected Customer Research 01/2023
65% of consumers say they will remain loyal to companies that offer a more personalized experience.
Real Time Connected Customer Research 01/2023
81% of consumers are reassessing their overall spending over the next 12 months.
Real Time Connected Customer Research 01/2023
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