Stat	Action	Source	Month/Year
47% of constituents say government employees lack the necessary tools to effectively serve the public.	Copy	Connected Government	08/2022
74% of constituents say the pandemic has changed the way their government delivers services.	Copy	Connected Government	08/2022
87% of automotive executives say personalized customer communications drive sales and margins.	Copy	Trends in Automotive	08/2022
Only 22% of automotive retailers and original equipment manufacturers personalize communications across channels.	Copy	Trends in Automotive	08/2022
62% of automotive retailers are investing in IoT applications.	Copy	Trends in Automotive	08/2022
68% of original equipment manufacturers are investing in IoT applications.	Copy	Trends in Automotive	08/2022
95% of automotive companies use third-party customer data to support their marketing.	Copy	Trends in Automotive	08/2022
Only 46% of automotive companies report having comprehensive customer data.	Copy	Trends in Automotive	08/2022
67% of consumers say they would pay more for the benefits of 5G.	Copy	Communications Trends	08/2022
62% of customers feel satisfied with their communications provider.	Copy	Communications Trends	08/2022
33% of consumers prefer OTT services (e.g., Hulu, Netflix, Amazon) over cable.	Copy	Communications Trends	08/2022
50% of wireless customers and 47% of cable customers say they get the best service when they threaten to switch providers.	Copy	Communications Trends	08/2022