Stat	Action	Source	Month/Year
Just 22% of customers say their communications providers' self-service options are excellent.	Copy	Communications Trends	08/2022
35% of customers switched their banking provider for an easier, more intuitive experience.	Copy	Future of Financial Services	06/2022
37% of customers switched their wealth management provider for an easier, more intuitive experience.	Copy	Future of Financial Services	06/2022
Top 3 financial services customer pain points: Personalized support Finding relevant content Receiving personalized communications	Copy	Future of Financial Services	06/2022
81% of manufacturers say moving their planning process to the cloud is a priority.	Copy	Trends in Manufacturing	03/2021
76% of manufacturers agree “traditional forecasting has gone out the window.”	Copy	Trends in Manufacturing	03/2021
81% of manufacturers say they need both new approaches and new tools for accurate forecasting.	Copy	Trends in Manufacturing	03/2021
Only 57% of manufacturing salespeople feel confident in their company’s ability to quickly adjust to the changing market.	Copy	Trends in Manufacturing	03/2021
Over 8 in 10 manufacturers say inaccessible data, legacy tools, and cloistered teams impede forecasting.	Copy	Trends in Manufacturing	03/2021
77% of growing SMBs say they have created scenario plans to prepare for future crises, vs. 65% of stagnant/declining SMBs.	Copy	Small and Medium Business Trends	09/2021
75% of SMBs believe operational shifts they've made over the past year will benefit their business long-term.	Copy	Small and Medium Business Trends	09/2021
63% of SMBs have an e-commerce presence.	Copy	Small and Medium Business Trends	09/2021