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61-72 of 538
Stat Action Source Month/Year
75% of marketing organizations are already experimenting with or have fully implemented AI into their workflows.
  • 32% of marketing organizations have fully implemented AI.
  • 43% of marketing organizations are experimenting with it.
State of Marketing 05/2024
High performing marketing teams are 2.5x more likely than underperformers to have fully implemented AI within their operations.
State of Marketing 05/2024
Marketers' top AI use cases:
  1. Automating customer interactions
  2. Generating content
  3. Getting performance analytics
State of Marketing 05/2024
Only 48% of marketers track customer lifetime value.
State of Marketing 05/2024
39% of marketers say loyalty program functionalities are accessible across all touchpoints.
State of Marketing 05/2024
Marketers use an average of 8 different marketing tools and technologies.
State of Marketing 05/2024
Only 32% of marketers are completely satisfied with how they use customer data to create relevant experiences.
State of Marketing 05/2024
38% of marketers don't use third-party data.
State of Marketing 05/2024
Marketers' top generative AI concerns:
  1. Data exposure or leakage
  2. Lack of necessary data
  3. Lack of strategy or use cases
State of Marketing 05/2024
Marketers engage customers across an average of 10 channels.
State of Marketing 05/2024
89% of marketers say they must continually innovate to remain competitive.
State of Marketing 05/2024
60% of B2B marketers use ABM for customer acquisition.
  • 48% of B2B marketers use ABM for upselling.
State of Marketing 05/2024
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