Editor’s Note: This page was last updated in June 2024. For media inquiries about Salesforce and its operations, please contact PR@salesforce.com.
You’ve asked and Salesforce has answered.
This page answers popular questions about Salesforce, plus some fun facts even long-time employees might not know.
1. How many employees does Salesforce have?
Salesforce has over 72,000 employees globally.
While growing at a rapid pace, Salesforce remains intentional about company culture and employee experience. The company was named a top 5 employer in fifteen countries, including the #1 employer in France, Spain and the Netherlands.
Additionally, Salesforce was named the #2 Most Innovative Company, #4 World’s Best Workplace, and #4 Best Workplace in Technology in 2023.
2. What does Salesforce do?
Bet Astro wishes they had a nickel for every time this question came up. The company has evolved and grown so much since it was founded in 1999. Salesforce is the #1 AI CRM, empowering companies to connect with their customers in a whole new way through the power of CRM + AI + Data + Trust on one unified platform: Einstein 1. For more, check out this article on Salesforce’s The 360 Blog.
3. How much information does Salesforce process in 24 hours?
By partnering with Salesforce, customers gain access to the same powerful resources, with best practices learned across every industry and trusted as the #1 AI CRM globally.
We help businesses reach their goals and drive productivity with our best-in-class tools for automating repetitive tasks, personalizing customer experiences at scale, and improving employee success.
Platform Automation:
- 270.5B Einstein Predictions
- 5.3B Marketing messages sent
- 8.7B MuleSoft integration transactions
- 11.1B Number of flows
- 86.5B Records ingested by Data Cloud
Consumer Engagement:
- 2.2M Commerce orders
- 511M Commerce page views
- 2.1M Service chatbot sessions
- 1.3M Tableau public views
Employee Usage:
- 110M Reports & dashboards
- 5.8M Sales opportunities created
- 715M Slack messages sent
- 3.3M Slack workflow launches
4. What is Salesforce’s annual revenue?
In its 2023 fiscal year, Salesforce achieved $31.4 billion in revenue, a record high. See more on the Investor Relations page.
5. Where does Salesforce operate around the world?
Salesforce operates in 87 cities, with 99 offices around the world. There are nine Salesforce Towers open today (in Atlanta, Indianapolis, London, New York, San Francisco, Tokyo, Dublin, Chicago, and the newest Tower in Sydney).
Salesforce Global Presence:
See specific Salesforce office locations or browse the media library for images.
6. How tall is the Salesforce tower in San Francisco?
1,070 feet. Opened in 2018, the Salesforce Tower in San Francisco is 61 stories and 1.4 million square feet of office space.
Fun facts about the Salesforce Tower in San Francisco:
- The Salesforce Tower has one of the largest onsite water recycling systems in a commercial high-rise in the United States — and the first of its kind in San Francisco. The system filters up to 30,000 gallons of water from sinks, toilets, and showers every day then safely repurposes it for non-potable uses. The water savings is equivalent to over 7.8 million gallons a year — about the same amount of water used by 16,000 local residents.
- It takes 39 seconds to travel by elevator from street level to the 61st floor, and 1,762 total steps if you choose to take the stairs.
- The Salesforce Tower foundation is socketed into bedrock, more than 318 feet in the ground.
- 12,000 tons of steel were used in the construction of Salesforce Tower.
- It took over 2.5 million people hours to build.
Learn more about the San Francisco Salesforce Tower.
7. How diverse is Salesforce?
In 2017, Salesforce began publishing diversity data. We continue to push ourselves to create a workplace that reflects society and have set goals to drive progress while holding ourselves accountable. By 2030, we aim to reach 45% of employees and 32% of leaders globally who identify as women or non-binary, and 20% of employees and 12% of leaders in the U.S. who identify as underrepresented minorities.
See our annual equality update from April 2024.
8. How has Salesforce addressed pay fairness in the workplace?
In 2015, Salesforce was one of the first companies to evaluate and address any gaps in pay among its global workforce across gender globally and race in the U.S. Since then, Salesforce has continued to improve upon its processes and broaden the scope of assessment to include bonuses, promotions, and stock.
9. How is Salesforce a sustainable company?
In 2021, Salesforce achieved net zero residual emissions across its full value chain and reached 100% renewable energy for its global operations*.
Since first committing to this goal in 2013, Salesforce has been working to accelerate the global transition to clean and renewable sources of electricity with the aim for a future where renewable energy is powering the world around the clock.
Salesforce published its Nature Positive Strategy, outlining specific actions the company will take to accelerate its existing commitment to net zero, nature-positive future. Salesforce has also established sustainability as a core company value and announced AI features for its ESG platform, Net Zero Cloud, and policy principles to make AI more equitable and sustainable.
Sustainability priorities to drive toward a 1.5°C future with its Climate Action Plan include: emissions reduction, carbon removal, trillion trees & ecosystem restoration, education & mobilization, innovation, and regulation & policy — offering others a blueprint to accelerate their journey to net zero. In line with our sustainability priorities, Salesforce also co-founded 1t.org, the global movement to conserve, restore and grow healthy forest ecosystems by 2030 and launched an Ocean Sustainability Program to help protect our ocean.
See the latest Salesforce sustainability news.
10. How much has Salesforce given back to the community?
Since its founding, the company has:
- Donated a total of $708M in grants
- Provided 8.9M service hours through employee volunteerism
- Supported 56K nonprofit and higher education customers through our software
Salesforce is a Pledge 1% founder, member, and champion. Following the 1-1-1 model that Salesforce pioneered, Pledge 1% encourages companies to dedicate any combination of 1% time, 1% product, and 1% profit or 1% equity to improving the world.
Since its launch, more than 18,000 companies from over 100 countries have joined Salesforce in the Pledge 1% movement. Combined, they have set aside equity for social impact, igniting approximately $2 Billion USD in new philanthropy.
11. What is Salesforce’s economic impact?
In 2023, IDC completed a study that looked at the economic impact of AI-powered cloud solutions in terms of the revenues it creates and jobs generated by those revenues.
The study showed that between 2022 and 2028, Salesforce and its ecosystem of partners will:
- Create 11.6 million new jobs
- Bring more than $2 trillion in business revenue
12. How big is Salesforce’s Trailblazer Community?
The Trailblazer Community is a network of millions of people across the Salesforce ecosystem who help each other learn new skills and succeed with Salesforce. Salesforce celebrates Trailblazers — pioneers, innovators, and lifelong learners. One such Trailblazer is Tony Nguyen, who went from a laid-off restaurant manager to earning a Golden Hoodie, one of the highest honors in the Salesforce Trailblazer Community, given to those who exemplify inspiration and innovation.
To become certified in Salesforce, anyone can start by checking out Trailhead, the free online learning platform that more than 7 million people have used to learn Salesforce skills and connect with other learners on the Trailblazer Community.
*That means Salesforce purchased carbon credits equivalent to our residual scope 1, 2, and 3 emission, and utilizes renewable energy or renewable energy certificates equivalent to the electricity we use on an annual basis.
More information
Learn about the history of Salesforce.
