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Watch: Experts Discuss the Role of AI Agents in Social Good

Mat Mathews, former CTO at Boys & Girls Clubs of America, and Juan Perez, CIO at Salesforce, discuss how AI agents can assist nonprofits with their operations by supporting fundraising and donor and volunteer outreach. The CIO Corner episode also addresses the critical aspects of responsible AI implementation in the nonprofit sector, where data security and ethical considerations are paramount. Both IT leaders advocate for starting with small, impactful projects to demonstrate value and secure buy-in while aligning AI initiatives with organizational goals and robust data governance to ensure accuracy and trust.

Check out more CIO content on the Salesforce Newsroom.

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