How PwC is Driving ROI from its $1 Billion AI Strategy

On this episode of CIO Corner James Shira, CIO of the second-largest professional services firm in the world, PwC, speaks with Juan Perez, CIO of Salesforce, about how IT leaders can maximize returns on their costly AI investments. Shira and Perez discuss the importance of a pattern-based approach to make the most of AI’s ROI, focusing on outcomes, supporting architectures, and disciplined development practices. They also discuss the role of AI agents in driving better financial outcomes for companies and the critical role CIOs play in driving standardization and ensuring data quality for successful AI implementation.