The Future of Digital Skills

Our transition to an all-digital world makes having digital skills essential for today’s workforce, yet 76% of global workers don’t feel they have the resources needed to learn digital skills.

At Salesforce we believe that by sharing what we’ve learned from research and experts around the world, we can inspire and empower all companies on the actions they can take today to shape our workforce of tomorrow.

In-Depth Insights from 23,000 Workers

The Global Digital Skills Index reveals a growing digital skills crisis. See what 23,000+ workers across 19 countries say about digital skills, including their impact on the future of work and the significance of continuous learning.

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Global Perspectives on the Digital Skills Gap

Hear from global executives and Trailblazers on the importance of digital skills, challenges for access to learning resources, and how to help bridge the digital skills gap.

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Why Digital Skills Are Key To Our Future Workforce

It’s a digital-first world: Today’s kids learn coding before cursive. We call this expertise “digital skills,” but to the next generation, they’re simply “skills.” This article explores common questions and related research.

Latest Digital Skills Research & Insights

New Research: Over Half of Workers Say Generative AI Will Help Advance Their Career, but Most Lack the Skills

Editor’s Note: AI Cloud, Einstein GPT, and other cloud GPT products are now Einstein. For the latest on Salesforce Einstein, go here. Salesforce surveyed over 4,000 full-time desk workers as part of its Generative AI Snapshot Research Series, finding that while 54% of workers believe generative AI will advance their career, 62% say they don’t…
61% of Workers Embrace Generative AI, but Lack Trusted Data and Security Skills

Editor’s Note: AI Cloud, Einstein GPT, and other cloud GPT products are now Einstein. For the latest on Salesforce Einstein, go here. Generative AI is dominating the news cycle — and with good reason — as companies embrace opportunities to boost productivity and improve customer experiences in a myriad of ways. But amid this innovation…
New Study Reveals Only 1 in 10 Global Workers Have In-Demand AI Skills

Our latest digital skills survey shows that the vast majority of global workers think skills are more important than education qualifications or career background. Yet only 1 in 10 say they have AI skills — which is cited as one of today’s most in-demand digital skills.
The Planet Is Suffering: 82% of Global Workers Ready to Help, So What’s Stopping Them?

Companies racing to achieve net zero commitments are hitting a roadblock — a lack of qualified sustainability professionals. This article discusses how employers can skill up existing workers to close the sustainability talent gap.