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Automation
![Woman at laptop reads MuleSoft's 10th annual Connectivity Benchmark report.](https://www.salesforce.com/news/wp-content/uploads/sites/3/2025/01/Integration-Key-as-93-of-IT-Leaders-Turn-to-AI-Agents-Amid-Soaring-Resource-Demands-—-New-Research.png?w=1024)
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Awards and Recognition
Salesforce (MuleSoft) Named a Leader in IDC MarketScape: Worldwide B2B Middleware, 2024
Jan 24, 2025
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![Works embrace AI agents](https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/11/The-Future-of-Customer-Relationships_-Agents-and-Aspiration.png?w=1024)
Artificial Intelligence
The Future of AI Agents: Top Predictions & Trends to Watch in 2025
Nov 14, 2024