Small Business Gross Profit Margin: How to Calculate It and What It Tells You Amy Lin May 7, 2025 Learn how to calculate and interpret gross profit margin to assess your SMB’s profitability. Best Practices Financial Services Sales Fundamentals Agentforce 8 Questions to Build Your First Agentforce Use Case 3 authors May 5, 2025 Find out how a well-planned use case workshop can help you make the most of Agentforce. Here are the questions we use to guide our customers. Automation Digital Transformation Future of Work Small Business How To Write Brand Guidelines (In 5 Steps or Less) Caylin White May 5, 2025 So, you’re ready to write your brand guidelines? What's next? We’ve got you covered. Small Business Best Practices Startups Service Cloud Want to Maximize Revenue and Cut Costs? Align Your Sales and Service Teams Taylor Weik April 30, 2025 With one central platform between sales and service, productivity goes up, costs go down, and shared insights can lead to upsell opportunities. MuleSoft Digital Transformation Customer Data Cloud Marketing Go Green with Your Marketing: 5 Digital Sustainability Strategies to Reduce Environmental Impact Carole Moreau Stephen Gazard April 17, 2025 Learn how to align sustainability with marketing effectiveness — all while keeping your customers engaged. Marketing Best Practices Sustainability Marketing What Is a Call to Action? How to Create One that Converts Caylin White Nicole Watson April 15, 2025 Make every click count! Learn how to craft CTAs that turn interest into action — plus, how AI can help you boost engagement. Marketing Startups Best Practices Serviceblazer 42 Customer Service Statistics To Move Your Business Forward Salesforce Staff April 9, 2025 What's the secret to leading a stellar service organization? It all comes down to AI, automation, and data integration. Digital Transformation Service Cloud Service Salesblazer What Is Sales Commission? Formulas, Examples, and Best Practices Richard Harris April 3, 2025 Learn the basics of strong, effective sales commission plans to attract top talent and drive business goals. Sales Best Practices Sales Strategy Slack Why Is It So Hard To Get Work Done? Employees crave order. We’ve heard this firsthand from our global customers. Instead of forcing people to leave their workspace and hunt down answers, why not deliver an experience where AI brings them the right insights at the right time? Automation Employee Experience Company Culture AI Better Data, Smarter AI: The Key Role of a Data Governance Framework Lars Martinsson March 24, 2025 With a data governance framework, you can take control of your data, build trust, and achieve your agentic AI goals. Best Practices Digital Transformation Salesforce Platform
Small Business Gross Profit Margin: How to Calculate It and What It Tells You Amy Lin May 7, 2025 Learn how to calculate and interpret gross profit margin to assess your SMB’s profitability. Best Practices Financial Services Sales Fundamentals
Agentforce 8 Questions to Build Your First Agentforce Use Case 3 authors May 5, 2025 Find out how a well-planned use case workshop can help you make the most of Agentforce. Here are the questions we use to guide our customers. Automation Digital Transformation Future of Work
Small Business How To Write Brand Guidelines (In 5 Steps or Less) Caylin White May 5, 2025 So, you’re ready to write your brand guidelines? What's next? We’ve got you covered. Small Business Best Practices Startups
Service Cloud Want to Maximize Revenue and Cut Costs? Align Your Sales and Service Teams Taylor Weik April 30, 2025 With one central platform between sales and service, productivity goes up, costs go down, and shared insights can lead to upsell opportunities. MuleSoft Digital Transformation Customer Data Cloud
Marketing Go Green with Your Marketing: 5 Digital Sustainability Strategies to Reduce Environmental Impact Carole Moreau Stephen Gazard April 17, 2025 Learn how to align sustainability with marketing effectiveness — all while keeping your customers engaged. Marketing Best Practices Sustainability
Marketing What Is a Call to Action? How to Create One that Converts Caylin White Nicole Watson April 15, 2025 Make every click count! Learn how to craft CTAs that turn interest into action — plus, how AI can help you boost engagement. Marketing Startups Best Practices
Serviceblazer 42 Customer Service Statistics To Move Your Business Forward Salesforce Staff April 9, 2025 What's the secret to leading a stellar service organization? It all comes down to AI, automation, and data integration. Digital Transformation Service Cloud Service
Salesblazer What Is Sales Commission? Formulas, Examples, and Best Practices Richard Harris April 3, 2025 Learn the basics of strong, effective sales commission plans to attract top talent and drive business goals. Sales Best Practices Sales Strategy
Slack Why Is It So Hard To Get Work Done? Employees crave order. We’ve heard this firsthand from our global customers. Instead of forcing people to leave their workspace and hunt down answers, why not deliver an experience where AI brings them the right insights at the right time? Automation Employee Experience Company Culture
AI Better Data, Smarter AI: The Key Role of a Data Governance Framework Lars Martinsson March 24, 2025 With a data governance framework, you can take control of your data, build trust, and achieve your agentic AI goals. Best Practices Digital Transformation Salesforce Platform