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IT Operations for Nonprofits
Connect your entire organization on one secure platform for easier collaboration and increased productivity. With the ultimate data management system for nonprofits, you can pull together all your data, allowing you to unlock and act on insights, raise more funds, reach more people, and drive more impact.
Nonprofit IT teams of all sizes are finding value with Salesforce.
Unlock the potential in your nonprofit data.
Make your data usable, insightful, and impactful with Salesforce. Discover a dynamic nonprofit data management solution on the most customizable, scalable, and secure platform.
Connect and unify your nonprofit data.
Unify all your stakeholder data at scale, from any source inside and outside of Salesforce, with out-of-the-box connectors.
Harmonize data to create a unified profile. Anticipate stakeholder needs and preferences with unified profiles that adapt to their activity in real time.
Act on your data and insights. Use unified profiles to understand what is and isn't working so you're using your limited resources to drive the most impact. Understand your stakeholders and engage with them in the ways they want to engage.
Deliver enterprise-wide analytics and AI.
Share data insights and visualizations to make the best decisions. Understand your data and share impact inside and outside of your organization.
Use data to predict key information about your stakeholders. Understand your stakeholder behavior. Predict who is likely to complete a program, or a donor's likeliness to become a major or recurring donor.
Create compelling content and code with generative AI. Save time and resources by using generative AI to create a first draft of content, including emails, to engage your stakeholders.
Safeguard and monitor nonprofit data.
Monitor, encrypt, and classify your Salesforce data. Report on unauthorized or unlawful activity and encrypt sensitive data. Track changes to critical data and find and classify sensitive data quickly.
Centrally view, monitor, and manage your security health. View permissions and controls in a single dashboard. Monitor changes, set alerts, and manage security policies efficiently.
Mask data and manage compliance. Develop and customize with agility. Work with realistic data.
Protect your organization against data loss and corruption. Deploy backups effortlessly and restore data securely and swiftly. Strengthen data resilience against any threat.
Complete your IT Operations solution with products from across Salesforce.
Nonprofit Cloud
Fund, deliver, and measure impact with one integrated platform for nonprofits.
Data Cloud
Activate your data across Salesforce applications. Empower teams to engage stakeholders at every touchpoint, with relevant insights and contextual data in the flow of work.
MuleSoft
Create connected experiences faster with the world’s #1 trusted integration platform.
Tableau
Do more with your data with scalable insights from Tableau, the leading AI-powered analytics platform.
Salesforce Artificial Intelligence
Drive productivity and personalization with predictive and generative AI across the Salesforce Einstein Platform.
Slack
Bring your people, knowledge, and favorite apps together, right where you are working. Speed up processes and deliver big results with automation, trusted AI, and transparent teamwork.
Build the perfect IT Operations solution with our help.
Get in touch today and our experts will guide you through the process, step by step:
- Choose the right Nonprofit Cloud edition.
- Add products/features needed, if not already included.
- Customize the final result with apps, service, support.
Get trusted AI for nonprofits.
Salesforce delivers trusted, extensible AI built into the fabric of our nonprofit CRM platform. Use our AI to create customizable, predictive, and generative AI experiences to fit all your organizational needs, safely. Bring conversational AI to any workflow, user and department with Einstein.
Salesforce is the hub in the wheel. We have many other spokes, but they all connect and start with Salesforce.
Gary FlowersChief Information Officer, Year Up
Learn new skills with free, guided learning on Trailhead.
Hit the ground running with nonprofit data management tips, tricks, and best practices.
Ready to take the next step with the world's #1 AI CRM for Nonprofit?
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Try Nonprofit Cloud free for 30 days. No credit card, no installations.
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Nonprofit IT Operations FAQ
IT Operations is a nonprofit solution for IT buyers in nonprofits. This nonprofit data management solution includes products focused on data unification, analytics, collaboration, AI, privacy and security, and more. This helps nonprofits power teams with a unified view and actionable insights.
A data management system for nonprofits is extremely important because it sets the foundation for getting the most from your data. Starting without a plan means time wasted and data put at risk. By having a strategy in place, nonprofits can ensure data is protected, shared, and acted upon.
Nonprofits can get started by aligning with leadership on what the organization would like to accomplish with their data. From there, organizations should agree on their nonprofit data management strategy and identify what technology tools are needed to accomplish those goals.
When comparing these tools, consider whether the solution has the integrations and customizations you're looking for, a reputable user experience and ROI, trusted customer support, and if the solution can grow with your needs. Outline the pain points, compare features, and explore key references.
IT Operations offers a wide variety of products including Data Cloud, MuleSoft, Tableau, CRMA, Slack, Shield, and Salesforce Backup. Each customer will have a different set of products in their solution, based on their requirements.
