Unify your channels and data with CX Cloud from Genesys and Salesforce. With the combined AI-powered solutions of Salesforce and Genesys, customers can deliver real-time, hyperpersonalized service across every touchpoint in their service organization.
Get started with integrated cloud telephony alongside CRM and digital channels from trusted enterprise platform providers.
Reduce average handle time by using real-time call transcripts to serve recommendations and initiate workflows
Monitor calls and capture insights in real time for assists and post-call coaching to distributed teams
Drive new opportunities with the #1 AI CRM for sales and industries
Discover the benefits of integrating CCaaS, CRM, and WEM from industry leading companies Salesforce, Deloitte Digital, and Genesys
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