Protect your enterprise against cybersecurity attacks, meet changing data privacy regulations, and secure your Agentforce and Customer 360 with Salesforce Shield. Employ Shield, a powerful suite of products, to monitor internal and external threats, and help navigate compliance while protecting your most valuable asset: sensitive and critical customer data. Find and classify sensitive data, retain historical data, and manage data encryption.
Introduce comprehensive security for critical data in Salesforce, and get a real-time pulse on who has access to what data, when. Report on unauthorized or undesired activity to prevent, address, and monitor threats to sensitive information. Retain data history and strengthen data integrity for forensic-level compliance. Encrypt sensitive data while managing your own encryption keys and identify and categorize critical data quickly to fortify your security posture. Together, these solutions prepare your business and data for a secure and seamless Agentforce deployment.
Track and audit behavior by monitoring security, tracking application performance, and gleaning product intelligence insights using event logs. Add visibility into Salesforce data by viewing and downloading events on a daily or hourly basis. Fifty-four API accessible events include logins/logouts, API calls, report exports, Apex executions, page loads, user interactions, and more.
Protect sensitive data from both internal and external threats with custom security policies created with clicks or code. Automatically block risky user actions, and prevent data loss before it occurs with use case-specific policies. Receive real-time notifications to any potential threats to respond with speed.
Monitor user behavior in near real-time by choosing from a list of relevant event types. Proactively find security threats in your Salesforce orgs using automation, and respond to threats quickly based on events. Stay on top of compliance requirements, and respond to audits with ease by storing and querying event data using SOQL.
Set encryption policies to protect your most sensitive data and maintain regulatory compliance. Easily point and click to select the data you’d like to encrypt, including fields, files, attachments, search indexes, and more.
Manage your own key lifecycle for greater control and visibility and to meet data security requirements. You have the flexibility to bring your own keys (BYOK), rotate keys, and store keys outside of Salesforce starting with AWS.
Platform Encryption has now been extended to Data Cloud, allowing you to encrypt your Data Cloud data with Shield keys. You can view, rotate, and audit your encryption keys, providing enhanced control and security over your data.
Tailor field history tracking to align seamlessly with your business needs by monitoring only the specific fields you choose. Easily configure tracking with point-and-click setup to understand, analyze, and audit critical information from creation to the latest update.
Demonstrate compliance during audits with records of field-level changes. View the history of changes made to tracked fields, including who made the changes, when, and what changes were made. Easily roll back accidental data changes to original values.
Strengthen data integrity for compliance and visibility with data retention policies. Generate greater operational insights into your business by retaining data indefinitely. Easily delete data when retention is no longer necessary.
Use pattern matching to easily locate sensitive information, like email addresses, credit card numbers, social security numbers, URLs, and IP addresses, in your Salesforce orgs. Find PII in unexpected or unwanted places, such as in single-purpose fields that aren’t properly classified and free-form text fields that expose private data. Access insights to establish a deeper understanding of your data governance posture.
Explore matched patterns, and view sensitive data across all records to get a granular view of what type of information lives where. Use these insights to take action and clean up records for improved compliance. Classify or reclassify data at the field level based on data sensitivity, as well as compliance category.
Increase control over your data and stay compliant by applying granular controls around classified information. Update classification tags to comply with data protection laws and security best practices. Prevent users from making data entry mistakes, and proactively protect consumer information to maintain customer trust.
View, analyze, and manage your security health in a single view. Simplify how you monitor your security, compliance, and governance metrics.
Simplify data management to reduce compliance costs and maintain trust. Streamline customer consent by offering intuitive, low-code forms for preference customization.
Test securely by protecting sensitive data in Salesforce Sandboxes. Mask data, and develop and customize with agility to stay compliant.
Protect your enterprise against data loss and corruption. Back up and restore your data easily to safeguard your business continuity on your terms.
Having that single source of truth helps you master your data and know how to share your data. Only the member or the entity that needs their data can access it.
Brian CahillVP, Pharmacy Segment CIO, Humana
From support, expert guidance, and resources to our trusted partner ecosystem, we’re here to help you get more value from Salesforce in the AI era.
Sign up for our monthly IT newsletter to get the latest research, industry insights, and product news delivered straight to your inbox.
Try Salesforce Platform Services for 30 days. No credit card, no installations.
Tell us a bit more so the right person can reach out faster.
Get the latest research, industry insights, and product news delivered straight to your inbox.
Salesforce Shield is a suite of four products that exist for organizations who need a level of security and protection above and beyond the security that’s baked into the platform. These products help businesses meet compliance and industry regulatory requirements, monitor access to sensitive information stored in Salesforce, report on unauthorized or undesired activity, manage encryption keys for advanced security, and find and classify sensitive data with speed.
Data loss prevention solutions allow organizations of all sizes to monitor data access and usage, and ultimately uphold customer trust by protecting sensitive data from internal and external threats. This includes proactively identifying and mitigating potential data breaches, intellectual property theft, and unauthorized data access.
Salesforce Shield is a great fit for organizations looking to introduce an added level of security and protection beyond what is built into the platform. We’ve built robust, innovative solutions like Shield to help our customers prepare for evolving threats and demonstrate a proactive data strategy to, in turn, prioritize their customers' trust. This includes understanding unique compliance requirements, auditing and monitoring sensitive data to ensure it's accessible by the right people at the right time, and protecting critical information.
Data loss prevention solutions enable organizations to meet compliance and industry regulations, protect their brand and uphold customer trust by employing custom security policies that protect sensitive data from internal and external threats.
To select the right data loss prevention solution for your organization, focus on your specific security needs, including any industry-specific or compliance regulations to which your business may need to adhere, as well as data classification needs and user access management strategies. Choose a trusted, scalable platform that introduces comprehensive security for your sensitive data.
Pricing varies based on each customer's individual needs. Our sales team will work with you to tailor a package that meets your requirements and price considerations, no matter your company's size or industry.
