Topics

Topics pages automatically collect the most up-to-date content from community discussions. Files, answers to posts, and even recommended groups and experts can be followed by any member of the community.

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customer collaboration software for community cloud

Keep search simple.

Discover the content collected on any subject discussed in the community.

Find common connections.

Users can recommend relevant posts, files, groups, and experts on any topic with customer collaboration software from Salesforce.

New topic? Get a new page.

New topics pages are automatically generated, addressing subjects being discussed as they arise.

Follow topics of interest.

Stay up to date on the latest employee discussions and resources.

See what Experience Cloud
can do for you.

Discover how experiences can add to your business.

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Online Community Software from Salesforce Community Cloud

Salesforce Community Cloud is powered by advanced online community software that allows businesses of all sizes to connect to their partners, customers, employees, and business processes like never before.

Using community software from Salesforce, leading companies worldwide have built customized, branded communities to integrate and simplify business processes and enable seamless collaboration across the enterprise

Partner Relationship Management Solution: Deliver the same tools that makes your internal team successful to your partners.

Salesforce CRM: Salesforce offers a wide variety of CRM categories and systems to meet your business needs at a cost that is scalable to fit any business.

Finding the Right Collaboration Tools: Collaboration tools connect customers, partners, and employees directly to the information, apps, and experts they need.

Personalization Solution: Match individuals needs and interests with Salesforce personalized business integration software.

Community Builder : Create branding sets to change color and style for audience targeting and community needs.

Email Marketing Solution: Use data from every department to build smarter email — from basic marketing campaigns to sophisticated 1-to-1 messages.

FIles Sync and Share: Quickly find what you‘re looking for from anywhere, on any device. Share and collaborate on files, publish the best and most relevant content, and track it all in real time.

Customer Service Management Solution: Empower companies to manage all customer information and conversations in the cloud.

Business Integration Solution: Create and escalate support cases, update opportunities and qualify leads, and collaborate on and share files. Infuse communities with data from any system, anywhere.