Spring ’23 Product Release
Drive cost savings and boost efficiency with new innovations.
Deliver success now with new innovations from the Spring ’23 Product Release.
Sales
Increase productivity and efficiency with automated conversational milestones.
- Forecasting Enhancement
- Conversation Milestones
- Account Discovery
Service
Boost productivity with automated insights and drive efficiency with mobile extensibility.
- Salesforce Contact Center: Insights and Scheduling
- Offline Mobile UI Extensibility
- Service Cloud Voice Enhancements
Marketing
Deliver innovation with Marketing Cloud and Customer Data Platform.
- WhatsApp Business Messaging: Direct Integration
- Data Cloud Advertising
- Marketing Cloud Intelligence: Data Stream Control Center
Loyalty
Optimize management resources and better engage loyal members.
- Quick Promotion Setup
- Contact Center for Loyalty Management
- Member Engagement Widgets Enhancements
Commerce
Scale growth and drive loyalty with commerce enhancements.
- B2B and D2C Enhancements
- Salesforce Payments for B2B
- Composable Storefront Enhancements
Analytics
Help analysts predict, create, and transform actionable insights.
- Input Widget Enhancements
- Data Prep Enhancements
- Einstein Discovery: Model Queuing
MuleSoft
Connect data from any system faster.
- Composer and Anypoint Connectivity
- MuleSoft Accelerators
- MuleSoft Direct for Industry Clouds
Slack
Bring people, tools, customers, and partners together in a Digital HQ.
- Slack Connect Enhancements
Platform — Build
Get faster time to value with change and release management tools.
- Python for Salesforce Functions
- Lightning App Builder
- OAuth Flow Reporting Enhancements
Platform — Automate
Empower people, create seamless processes, and connect systems.
- Salesforce Connect Adapter for GraphQL
- Flow Builder Enhancements
- Flow Orchestration Enhancements
Platform — Secure
Reduce risk while you innovate.
- Extended Login History for OAuth Flows
- Sharing Hierarchy
- Privacy Center: Preference Manager Enhancements
Related Apps
Reduce time to value with out-of-the-box features for platform apps.
- My Appointments Calendar
- Virtual Appointments Email Template
- Digital Distribution Enhancements
Net Zero Cloud
Go net zero now.
- Disclosure and Compliance Hub for ESG Reporting
- Multi-tenancy Support for Extended Enterprise
- DEI Dashboard
Automotive
Drive unified customer, vehicle, and retail experiences.
- Experience Cloud for Automotive
Communications
Drive productivity with improved customer service tools and automatic updates.
- Contact Center for Communications Cloud
- Automatic Upgrades for Communications Cloud
Consumer Goods
Supercharge planning and execution with connected data.
- MuleSoft Accelerator for Consumer Goods
- Retail Execution Analytics Enhancements
Energy & Utilities
Empower agents with easy integrations that jumpstart productivity.
- Contact Center for E&U Cloud Enhancements
- MuleSoft Direct for Energy & Utilities Cloud Enhancements
Financial Services
Automate, integrate, and optimize efficiency in financial services.
- Integrated Onboarding
- Service Process Automation
- High-Volume Data Consumption
Healthcare & Life Sciences
Lower costs and increase productivity in the business of health.
- Integrated Care Management
- Crisis Support Center Management
- MuleSoft Direct for Health Cloud
Manufacturing
Power customer-centric operations.
- Sales Agreements Enhancements
- Enterprise Account Forecasting Enhancements
- Experience Cloud for Manufacturing Enhancements
Media
Increase retention and maximize revenue.
- Unified Audience Profiles
- Subscriber Self-Care Web Portal
- Susbcriber Lifecycle Management: Agent Console
Public Sector
Serve constituents faster with automation.
- Composable Case Management Enhancements
- Grants Management Enhancements
Nonprofit
Maximize efficiency and impact across your organization.
- Recurring Donations Enhancements
- Gift Entry Enhancements
- Program Management Module for Mobile
Customer Success
Maximize outcomes to deliver success now with the right level of expert guidance and support.
- Signature Architecture Engagements
- Expert Coaching Enhancements
Trailhead
Learn new skills from anywhere.
- Ranger Rank Enhancements
- Search Enhancements
Take a look at past releases.
See exciting updates from the Winter ’23 Release.
See exciting updates from the Summer ’22 Release
Discover Innovations from the Spring ’22 Release
See Spring ’23 resources for release notes, learning trails, and more.
Trailhead
Check out our free learning platform for new Spring ’23 features.
Release in a box
Drive stakeholder enablement with the Spring ’23 Release in a Box.
Release Notes
Find in-depth details on the new Spring ’23 innovations.
Ready to learn more about the Spring '23 Product Release?
Join us for Release Readiness Live