See the Winter ’22 Release in action with Innovation Spotlights.

Check out these videos to see how Salesforce Customer 360 innovations can help solve your business challenges.

New features, new use cases.

Improve employee performance and grow your business

Help sales and service teams work more efficiently.

Discover how a bank used Sales Cloud, Service Cloud, and Financial Services Cloud to:

Analyze sales calls to train reps more efficiently with Einstein Conversation Insights Enhancements
Simplify document workflows with Digital Process Automation for Financial Services Cloud
Quickly build personalized chatbots with Einstein Bots Enhancements

Improve employee performance and grow your business

Help sales and service teams work more efficiently.

Discover how a bank used Sales Cloud, Service Cloud, and Financial Services Cloud to:

Analyze sales calls to train reps more efficiently with Einstein Conversation Insights Enhancements
Simplify document workflows with Digital Process Automation for Financial Services Cloud
Quickly build personalized chatbots with Einstein Bots Enhancements

Engage with your customers

Deliver seamless digital experiences from anywhere.

Discover how a manufacturing company used Experience Cloud, Marketing Cloud, and Commerce Cloud to:

Use out-of-the-box templates to build fast-loading landing pages and event sites with Microsites
Supercharge campaign analytics with Datorama Reports for Marketing Cloud — Advanced
Modernize the post-purchase experience with Salesforce Order Management for B2B

Engage with your customers

Deliver seamless digital experiences from anywhere.

Discover how a manufacturing company used Experience Cloud, Marketing Cloud, and Commerce Cloud to:

Use out-of-the-box templates to build fast-loading landing pages and event sites with Microsites
Supercharge campaign analytics with Datorama Reports for Marketing Cloud — Advanced
Modernize the post-purchase experience with Salesforce Order Management for B2B

See our additional spotlight innovations for more Customer 360 product information.

See the Spring ’22 release

Check out the Summer ’21 release

Explore the Spring ’21 Release

Take a deeper dive into the Winter ’22 Release.

Get the latest Release in a Box, a comprehensive kit for admins, business users, and developers to share with their teams. The kit includes links to resources, demo videos, and release notes.

Get the Release in a Box

Questions? We’ll put you on the right path.

Ask about Salesforce products, pricing, implementation, or anything else. Our highly trained reps are standing by, ready to help.

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